An apprenticeship as a healthcare support worker on the Older People's Medicine ward at Norfolk and Norwich University Hospital, a fixed-term post of 14 months. The work centres on personal care, mobility, nutrition and emotional reassurance for older adults with a wide range of medical needs. Trainees work full time alongside nurses, therapists, doctors and fellow support workers on a busy ward. Skilled Worker visa sponsorship is not available for this role.
What the job involves
- Lead practice that drives high-quality patient care through professional, clinical and managerial leadership
- Take charge of the ward in the absence of the Sister or Charge Nurse, and guide and support all staff
- Provide personal care to older patients
- Support patients with mobility
- Support patients with nutrition
- Give emotional reassurance to patients and their families
- Maintain patients' dignity, comfort and safety
- Work as part of a team with nurses, therapists, doctors and support workers
- Act as a role model for the Trust's PRIDE values in all aspects of work
- Demonstrate behaviours that support and encourage an inclusive culture
Qualifications
- 4 GCSEs at grade D/3 or above, ideally including Maths and English (or equivalent)
Experience
- Experience of working with people and in a team
Skills & knowledge
- Verbal communication clear and effective in English
- Clear reading and writing in English
- Basic calculation and numeracy skills
- Understanding of confidentiality
- Good IT skills
- Good communication and interpersonal skills
Checks & eligibility
- Aged 16 or over
- Resident in the UK or EEA for the last three consecutive years
- No qualification in a similar subject at the same level or above
- Not in formal government-funded education at the start of the apprenticeship
Other
- Role model for the PRIDE values: People focused, Respect, Integrity, Dedication and Excellence
- Understanding of and commitment to equality, diversity and inclusion
What’s offered
- Full NHS benefits and discounts
- Pension scheme and annual leave entitlement
- Flexible working hours
- Support in career development, including progression after the apprenticeship
- Free 24-hour confidential counselling
- Wagestream access to earned pay as it is earned
- Salary sacrifice schemes including lease cars, Cycle to Work and home electronics
- Discounted gym memberships
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Apprentice Healthcare Support Worker - OPM in Norwich employer: Bidvane
The Medical Centre is an exceptional employer for General Practitioners, offering a supportive work environment across two sites with a strong focus on patient-centred care. With flexible session options and a commitment to professional development, employees benefit from a collaborative team culture that values continuous learning and quality improvement. Located in a vibrant community, the practice provides unique opportunities to engage with diverse patient needs while enjoying the advantages of NHS pension and comprehensive employment benefits.
