This apprenticeship sits within Hertfordshire Community NHS Trust's community immunisation service across Norfolk, learning alongside experienced administrators and nursing colleagues. The work covers phone calls and emails, keeping patient records accurate and confidential, and helping organise vaccination clinics. One day a week is spent at City College, and the role involves travel to schools and community venues, so a full licence and car are needed. GCSE English and Maths at grade 4 are required, but prior experience is not.
What the job involves
- Answer phone calls and emails
- Update records accurately and keep information confidential
- Help organise vaccination clinics
- Support colleagues delivering vaccination programmes in schools, community clinics and other local venues
- Travel across Norfolk to support vaccination programmes
- Develop communication, organisation and IT skills through on-the-job learning
Qualifications
- GCSE English and Maths at grade 4 or an equivalent qualification
- Motivation to work towards an apprenticeship qualification
Skills & knowledge
- Accurate keyboard skills
- Ability to maintain confidentiality
- Ability to organise own workload, prioritise tasks and seek guidance when required
- IT literate, including Microsoft Office and Excel
- Good written and oral communication for engaging with service users and partners
- Ability to work well with others and learn from colleagues as part of a team
Checks & eligibility
- Full valid UK driving licence and access to a car for business use (unless disabled as defined by the Equality Act 2010)
Nice to have
- Positive attitude towards learning, adapting to change and taking on new challenges
- Interest in public health and the NHS role in protecting local communities
- Volunteering or experience working with children, young people or in a healthcare setting
What’s offered
- Recognised apprenticeship qualification through City College
- Earn while you learn
- On-the-job training, guidance and regular support
- Real experience in a professional NHS environment
- Skills and confidence to support a future career
- Flexible working options supported wherever possible
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Apprentice Community Immunisation Administrator (Norfolk & Waveney) in Norwich employer: Bidvane
The Medical Centre is an exceptional employer for General Practitioners, offering a supportive work environment across two sites with a strong focus on patient-centred care. With flexible session options and a commitment to professional development, employees benefit from a collaborative team culture that values continuous learning and quality improvement. Located in a vibrant community, the practice provides unique opportunities to engage with diverse patient needs while enjoying the advantages of NHS pension and comprehensive employment benefits.
