The AI and Automation Apprentice post sits in Enfield Council’s AI and Automation Team within Digital Services, based at the Civic Centre. The apprentice will help identify service improvements, assess processes and support the safe introduction of automation and AI tools. The Level 4 apprenticeship involves projects across Council teams, with two office days each week. Entry criteria are GCSE grade 4/C or above in English and maths and a clear interest in AI; an Enfield postcode or catchment base is strongly advised, and the working week is 36 hours.
What the job involves
- Find opportunities to use AI, automation and digital tools to improve services, productivity, accuracy and customer and staff experience
- Review processes, user needs, systems and data to identify problems, assess automation suitability and define requirements
- Help run workshops, reviews, solution design, pilots and proofs of concept, and assess options against needs, costs, benefits and risks
- Under supervision, configure and implement approved low-code, no-code, automation and AI tools, including prompts, workflows, integrations and secure data use
- Plan and carry out testing, record results and defects, support user testing, and check solutions for accuracy, reliability, security and accessibility
- Follow Council policies and legal, ethical and governance rules covering responsible AI, data protection, information security, equality, employment and records
- Support risk and impact assessments, maintain records, and consider fairness, bias, transparency, human oversight, accessibility and effects on staff
- Prepare process maps, guidance, training materials and technical notes, and help colleagues use approved tools
- Monitor solutions, feedback and results, report benefits and problems, support improvements and refer specialist issues
- Work with Council colleagues and approved suppliers, organise tasks, meet deadlines and explain technical matters clearly
- Complete apprenticeship learning, reviews and portfolio evidence, use feedback and keep up with AI, automation and digital developments
- Manage performance and development, follow Council policies and procedures, and undertake other reasonable duties appropriate to the grade and apprenticeship
What’s required
Qualifications
- GCSE grade 4/C or above in both English and maths
Skills & knowledge
- Clear and demonstrable interest in AI and its continued development
Other
- 36 hours per week
- Attend the Enfield office two days per week
- An Enfield postcode or catchment-area base is strongly advised due to travel for the role
What’s offered
- Local Government Pension Scheme
- Up to 32 days’ annual leave depending on grade and service, eight public holidays and an extra day off at Christmas
- Blended remote and office working for most roles
- Interest-free season ticket loan, repayable over three or ten months
- Career development and training opportunities
- Free, confidential Employee Assistance Programme for staff and their families
- Health and leisure discounts and tax-free bikes for work
- One month’s paid sabbatical for registered social workers in Children’s Social Care
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AI and Automation Apprentice in Enfield employer: Bidvane
The Medical Centre is an exceptional employer for General Practitioners, offering a supportive work environment across two sites with a strong focus on patient-centred care. With flexible session options and a commitment to professional development, employees benefit from a collaborative team culture that values continuous learning and quality improvement. Located in a vibrant community, the practice provides unique opportunities to engage with diverse patient needs while enjoying the advantages of NHS pension and comprehensive employment benefits.
