This 22-month apprenticeship sits in the Technical Services team of Nottinghamshire Health Informatics Service, the digital service for Sherwood Forest Hospitals NHS Foundation Trust. The work centres on building and commissioning workstations, laptops, iDevices and printers, and patching network equipment, under an engineer's supervision. The service supports over 13,000 users across nearly 800 sites, and the post holder works towards a Level 3 Information Communication Technician qualification. Applicants must attend a face-to-face interview.
What the job involves
- Build and commission new and used workstations, laptops, iDevices and printers under an engineer's supervision
- Patch network equipment
- Deliver technical and user support across the hospital and wider health community, including GP practices and community services
- Work alongside End User Device Engineers
- Take direction from the EUC Service Support Manager or Team Leader
Qualifications
- GCSEs to a good standard, including English and Maths at grade 4 or above
- Computing qualification or equivalent
Experience
- Microsoft Office applications
- Microsoft desktop operating systems
- At least one year in education undertaking an ICT qualification
Skills & knowledge
- Good interpersonal and communication skills
- Excellent time keeping and time management
- Attention to detail
- Prioritising tasks
Other
- Regular attendance
- Good time keeping
- Available for a face-to-face interview
Nice to have
- Level 3 computer sciences qualification or equivalent
- Previous IT experience
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