The Estate Services Planner works within Jigsaw Homes Group's Caretaking/Grounds Maintenance unit. The role schedules and allocates work for gardening and caretaking operatives, answers queries, explains required work and escalates problems through customer service colleagues and managers. It supports estate services by coordinating closely with frontline teams. This is a permanent post of 35 hours a week.
What the job involves
- Plan and allocate work for gardening and caretaking operatives
- Act as the first contact for queries and explain the work required
- Liaise with Customer Service Advisors on follow-up queries
- Pass problems to the Regional Supervisor or Assistant Manager when needed
- Work with the gardening and caretaking teams at Globe Lane, Dukinfield
Skills & knowledge
- Organisational and customer service skills
- Attention to detail
- Confidence using spreadsheets
- Clear, concise and accurate record keeping
What's offered
- 24 to 29 days' annual leave, plus bank holidays and three concessionary days in December
- Option to buy or sell up to five days of annual leave each year
- Incremental salaried pay
- Company sick pay
- On-site gyms
- Cashback health plan membership
- Perkbox retail discounts, cashback offers and rewards
- Enhanced maternity and paternity leave, plus training and development opportunities
Planner - Estate Services in Dukinfield employer: Bidvane
The Medical Centre is an exceptional employer for General Practitioners, offering a supportive work environment across two sites with a strong focus on patient-centred care. With flexible session options and a commitment to professional development, employees benefit from a collaborative team culture that values continuous learning and quality improvement. Located in a vibrant community, the practice provides unique opportunities to engage with diverse patient needs while enjoying the advantages of NHS pension and comprehensive employment benefits.
