The Content Creation Communications Trainee sits in the Central Communications team supporting NHS South East London and South West London ICBs. The role produces communications and digital content, supports media and stakeholder work, and helps staff and the public understand the ICBs' priorities and impact. Its remit spans both organisations and their geographical areas, including content for campaigns, websites and emergency response communications. Applicants need five GCSEs, including Maths and English Language at grades A*-C, plus an NVQ/QCF Level 2 in a relevant field or equivalent formal training.
What the job involves
- Create content showing how the two ICBs' work affects local people
- Support communications that explain organisational priorities and meet transparency and accountability duties
- Help staff understand the ICBs' strategic direction and their role in delivering objectivesSupport internal and external communications, including NHS achievements and progress against the 10-Year Plan for Health
- Support proactive and reactive media handling, reputation management and issues management across both ICBs
- Advise and support senior leaders to build and maintain relationships with stakeholders and partners
- Plan and support communications and engagement for emergency preparedness, resilience and response as Category 1 responders
- Develop accessible digital content and website communications, using storytelling and supporting behaviour change campaigns where relevant
- Support corporate communications for both ICBs
- Work with Communications and Engagement colleagues to support strategic engagement and communications for commissioning teams
Qualifications
- Five GCSEs or equivalent, including Maths and English Language at grades A*-C, and NVQ/QCF Level 2 in communications, media management or social media, or equivalent experience gained through formal training
Experience
- Experience of internal communications
- Experience using a range of social media platforms
- Experience creating photography, video and written content from briefs for specific audiences
- Experience with digital and print formats and deliverables
- Experience in an office environment, with knowledge of administrative processes, and relevant experience using Microsoft Office applications
- Experience helping to organise events
Skills & knowledge
- Understanding of and interest in communications or marketing
- Knowledge of intranets, websites and email marketing platforms
- Good written and verbal communication, copywriting and editing skills
- Ability to work under pressure, prioritise and manage workload, and use initiative
- Creativity, interest in design and good organisational skills
- Ability to take a project from start to finish, with attention to detail
Other
- Commitment to equality, diversity, inclusion and reducing health inequalities when working with diverse communities
- Interest in and understanding of the NHS
- Flexible, can-do approach; team player and self-starter
Nice to have
- A-levels or equivalent in relevant subjects
Content Creation Communications Trainee (SEL & SWL) employer: Bidvane
The Medical Centre is an exceptional employer for General Practitioners, offering a supportive work environment across two sites with a strong focus on patient-centred care. With flexible session options and a commitment to professional development, employees benefit from a collaborative team culture that values continuous learning and quality improvement. Located in a vibrant community, the practice provides unique opportunities to engage with diverse patient needs while enjoying the advantages of NHS pension and comprehensive employment benefits.