Apprentice post in the Recruitment & Learning Team at Airedale NHS Foundation Trust, supporting the learning function with general administration. Day-to-day work covers diary management, room bookings, training records and acting as the first contact for training enquiries. The post pairs this work with a level 3 Business Administrator apprenticeship. Applicants must meet government apprenticeship funding residency rules, and visa sponsorship is not available.
What the job involves
- Deal with training bookings and queries by phone, email and in person
- Act as the first point of contact, giving timely and accurate advice on the learning offer and application processes
- Manage diaries, room bookings and supplies, prepare joining instructions and input class registers
- Maintain ESR training records and staff competency profiles
- Keep digital filing systems for support programmes and individual training records
- Support data entry for Personal Development Reviews
- Communicate information about training and the learning and improvement offer across the Trust and to external organisations
- Request, collect and collate data for learning activities and required reporting
- Provide administrative support to the OLI team, including arranging meetings, typing and raising invoices
- Assist in maintaining electronic resources and the website for course and publicity materials
- Organise and maintain stationery levels for the department
- Maintain confidentiality in all aspects of work
What’s required
Qualifications
- Ability to meet the standards of the level 3 Business Administrator apprenticeship
Skills & knowledge
- Microsoft Office, including Excel, Word and Internet Explorer
- IT skills across email, internet, word processing, databases and spreadsheets
- Ability to use initiative and deal with queries competently
- Ability to assimilate and communicate information to a range of people, in writing and verbally
- Good organisation and time management, prioritising workload to meet deadlines and staying calm under pressure
Nice to have
- Knowledge of NHS Electronic Staff Record (ESR) or an equivalent Oracle-based system
- Administrative experience
What’s offered
- Cycle to Work scheme
- Travel scheme
- Childcare vouchers with salary sacrifice
- Onsite nursery
- Buying and selling annual leave
- Car leasing
- Employee assistance programme and counselling service
- Financial packages including Vivup and Wagestream
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