An Administrative Assistant apprenticeship at University Hospitals of Derby and Burton NHS Foundation Trust, running around 15 to 18 months and placed within one of the Trust's departments. The work centres on day-to-day office administration, including telephones, post, filing, meeting arrangements, supplies and maintaining databases. Duties vary by department, with support and guidance given throughout the apprenticeship towards a qualification. Applicants must have lived in the UK for three years, and no visa sponsorship is offered.
What the job involves
- Undertake general office duties, including telephones, messages, filing, photocopying and post
- Communicate with staff and visitors, and help resolve their queries
- Arrange and administer meetings and events, including booking venues and preparing training resources
- Under supervision, produce reports and maintain databases
- Develop and maintain manual and electronic administrative and filing systems
- Assist with monitoring and ordering supplies
- Cover for team members during leave or absence to keep the service running
- Record and store confidential information and enquiries securely
- Use and develop IT applications to monitor, prepare and validate databases
- Complete an annual appraisal to identify development needs
- Complete the apprenticeship, including mandatory training, within the set timeframe
Qualifications
- Functional Skills Maths and English Level 1 (GCSE grades A to D or 3 to 9)
Skills & knowledge
- Microsoft Office skills, such as Word, Excel and Outlook
- Good organisational skills
- Ability to keep accurate, factual standard documents
Checks & eligibility
- Resident in the UK for at least 3 years (apprenticeship funding rule)
- Existing and ongoing right to work in the UK for the contract's duration, without sponsorship
Other
- Commitment to high standards of work that may affect patient care
Nice to have
- Understanding of duty of care and confidentiality
- Understanding of professional and personal boundaries
What’s offered
- Professional and leadership development opportunities
- Ongoing support from recruitment onwards
- Employee assistance programme
- Discounted gym membership
- Onsite fitness classes
- Car schemes
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