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- Tasks: Manage invoices, credit notes, and customer queries while minimising bad debt.
- Company: Join a leading foodservice provider with a rich history since 1929.
- Benefits: Enjoy 25 days holiday, pension matching, health plans, and exclusive discounts.
- Why this job: Be part of a diverse team focused on service excellence and personal growth.
- Qualifications: Strong communication skills and attention to detail; experience preferred but not essential.
- Other info: Hybrid working available after probation; join us as we build a caring workplace.
The predicted salary is between 20000 - 30000 £ per year.
This credit controller role is Maternity Cover up to 28/02/26.
Location: Office Based in Southport (North West) PR8 4HQ (hybrid working once onboarding/probation period has finished).
Salary: £24,720.
Responsibilities include:
- Providing invoices, credit notes and statements to customers.
- Following the company collection procedure to minimise bad debt.
- Monitoring customer credit limits, customer spend and obtaining credit reports when required.
- Liaising with internal and external customers to resolve customer queries.
- Agreeing & monitoring customer payment plans.
- Generating aged debt reports and making contact calls/emails to gain payment of the overdue.
- Taking customer card payments.
- Attending depot visits when required and building relationships with internal & external customers.
- Following company procedures for business closures, liquidation/administration/legal transfers.
- Credit checking and processing new account forms.
- Covering colleagues' workload for annual leave.
- Allocating payments received.
- Chasing remittances.
- Monitoring various inboxes.
- Processing direct debits.
- Reconciling customer accounts.
- Using multiple in-house computer systems along with Microsoft Office and Teams.
To be successful in this role, you will:
- Be able to provide examples of a commitment to service excellence.
- Work well on your own and as part of a team.
- Have excellent communication skills.
- Demonstrate the ability to work under pressure and to deadlines.
- Possess time management skills.
- Have excellent problem-solving skills.
- Show good attention to detail.
- Have experience of using Microsoft Excel to an intermediate level.
- Previous experience is preferred but not essential.
About the Company:
Our journey began back in 1929. Since then, we have continued to build a strong and resilient business with a great future. It’s why we believe we’re the best foodservice provider in the country.
We want your career with us to be as rewarding as possible. So, you’ll get lots in return for your hard work. That includes benefits that can support your wellbeing and financial security, and give you peace of mind.
The essentials:
- 25 days holiday (plus bank holidays) as a minimum and the opportunity to buy more.
- A pension - contribute 4% and we’ll match you (after year 1, we’ll match your contributions up to 6%).
- Life cover that you can increase.
- Access to confidential support and counselling, when you need it.
- A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP.
The extras:
- Exclusive range of high street discounts including cinema, tech, travel, fashion, food and drink.
- Get paid as you earn - access to up to 20% of your pay before payday.
- Opportunity to buy dental cover and critical illness cover.
We want everyone to join our journey. We’re on a journey towards creating the best possible workplace. We’ve got some way to go, but we’re building a diverse and caring workforce. One that’s filled with forward-thinking people who each bring unique talents and skills. So whatever your life experience, we want you to join us - and you really can come as you are!
Credit Controller in Southport employer: Bidfood
Contact Detail:
Bidfood Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Southport
✨Tip Number 1
Familiarise yourself with the company's collection procedures and credit control processes. Understanding their specific methods will help you demonstrate your readiness to follow their protocols during the interview.
✨Tip Number 2
Brush up on your Microsoft Excel skills, especially if you have experience with functions and data analysis. Being able to showcase your proficiency in Excel can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully resolved customer queries or managed difficult situations in the past. This will highlight your problem-solving skills and commitment to service excellence.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. Gaining insights into the company culture and expectations can give you an edge in your application and interview.
We think you need these skills to ace Credit Controller in Southport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in credit control or finance. Emphasise skills like communication, problem-solving, and attention to detail, as these are crucial for the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how you've demonstrated service excellence and your ability to work under pressure.
Highlight Relevant Skills: Clearly outline your proficiency in Microsoft Excel and any experience with customer account management. This will show that you have the technical skills needed for the job.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bidfood
✨Showcase Your Communication Skills
As a Credit Controller, you'll need to liaise with both internal and external customers. Be prepared to demonstrate your excellent communication skills during the interview by providing examples of how you've effectively resolved customer queries in the past.
✨Demonstrate Problem-Solving Abilities
The role requires strong problem-solving skills, especially when dealing with overdue payments. Think of specific instances where you've successfully navigated challenges or conflicts, and be ready to discuss these scenarios in detail.
✨Highlight Attention to Detail
Attention to detail is crucial in this position, particularly when reconciling accounts and processing payments. Prepare to discuss how you ensure accuracy in your work and any systems or methods you use to maintain high standards.
✨Familiarise Yourself with Microsoft Excel
Since the job requires intermediate Excel skills, brush up on your knowledge of the software before the interview. Be ready to talk about how you've used Excel in previous roles, such as generating reports or managing data.
