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For Companies At a Glance
- Tasks: Lead a dynamic warehouse team, ensuring smooth operations and high service levels.
- Company: Join a leading wholesale company focused on efficiency and customer satisfaction.
- Benefits: Enjoy competitive pay, career growth opportunities, and a collaborative work culture.
- Why this job: Make an impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Strong communication skills and experience in warehousing or distribution are essential.
- Other info: Manage a budget of £4.5m and oversee a team of up to 115 employees.
The predicted salary is between 42000 - 60000 £ per year.
About the role
Job Details
- Job title: Warehouse Operations Manager
- Division/depot: Wholesale
- Reports to: Dependent on operational management structure – HOO / GM
- Subordinates: Warehouse Managers, Warehouse Team Managers, Warehouse Analysts, Warehouse Administrators, Warehouse Operatives (Day and Night Teams)
- Peer group: Transport Manager, Tele Sales Manager, Customer Service Manager, SEM
Role Purpose
To lead the operational requirements of the Warehouse department (24-hour operation), ensuring compliance with finance targets, legal standards, and delivering high service levels to internal and external customers through effective leadership.
Accountabilities
- Achieve KPIs for all warehouse functions through guidance and coaching.
- Lead a team and foster an engaging, collaborative culture, driving performance and standards.
- Control resources and costs within agreed targets without compromising safety, people, or service.
- Communicate effectively across shifts and departments.
- Manage and deliver briefings to ensure adherence to company policies.
- Ensure operational compliance with QHSE and sustainability standards.
- Monitor investigations, understand root causes, and implement corrective actions.
- Collaborate with teams to reduce damage and meet KPIs.
- Review operations and recommend improvements.
- Set clear expectations and objectives for direct reports, conduct reviews and appraisals.
- Apply HR standards consistently, manage recruitment, absence, performance, and conduct in line with GDPR.
- Ensure agency workers are recruited, trained, and compliant.
- Utilize data from systems like WMS, One Source, and Risk Console to identify issues and drive improvements.
- Lead change initiatives to ensure team engagement and successful implementation.
Health & Safety Responsibilities
- Implement company health and safety policies and risk assessments.
- Ensure effective deputising cover for health and safety matters.
- Support BS OHSAS 18001:2007 accreditation.
- Provide training and information for safe working practices.
Performance Measures & KPIs
- Achievement of KPIs as per warehouse manager job description.
- Conformity to audit standards.
- Cost control and efficiency metrics like Total Cost Per Item, warehouse retention, recruitment targets, and customer satisfaction scores.
Budgets & People
- Warehouse budget up to £4.5m.
- Overall warehouse headcount up to 115 employees, managed directly and indirectly.
Job Requirements
- Strong communication, IT skills, and commercial awareness.
- Experience in fast-paced warehousing/distribution, preferably in foodservice.
- Proven leadership and team development skills.
- Ability to manage conflicting priorities and influence stakeholders.
Challenges & Decision-Making
Balancing priorities across shifts, managing policies, making decisions in ambiguous situations, and influencing others for change.
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Warehouse Operations Manager employer: Bidfood UK
Contact Detail:
Bidfood UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Operations Manager
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in warehouse management. Understanding systems like WMS and data analytics can give you an edge, as these are crucial for driving improvements and achieving KPIs.
✨Tip Number 2
Network with professionals in the warehousing and logistics industry. Attend relevant events or join online forums to connect with others who can provide insights or even referrals that could help you land the role.
✨Tip Number 3
Demonstrate your leadership skills by sharing examples of how you've successfully managed teams in previous roles. Highlighting your ability to foster a collaborative culture will resonate well with hiring managers.
✨Tip Number 4
Prepare to discuss specific KPIs you've achieved in past positions. Being able to quantify your successes will show potential employers that you understand the importance of performance metrics in warehouse operations.
We think you need these skills to ace Warehouse Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in warehouse operations and leadership. Emphasise your achievements in managing teams, achieving KPIs, and improving operational efficiency.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific examples of how you've successfully led teams and managed resources in previous positions.
Highlight Relevant Skills: In your application, focus on key skills such as communication, IT proficiency, and commercial awareness. Provide examples of how you've used these skills to drive performance and meet targets.
Showcase Leadership Experience: Detail your leadership experience, particularly in fast-paced environments. Discuss how you've developed teams, managed conflicting priorities, and implemented change initiatives effectively.
How to prepare for a job interview at Bidfood UK
✨Showcase Your Leadership Skills
As a Warehouse Operations Manager, you'll be leading a diverse team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements in fostering a collaborative culture.
✨Demonstrate Your Understanding of KPIs
Familiarise yourself with key performance indicators relevant to warehouse operations. Be ready to explain how you have achieved or exceeded KPIs in previous roles, and how you plan to do so in this position.
✨Emphasise Safety and Compliance Knowledge
Health and safety are paramount in warehouse operations. Prepare to discuss your experience with health and safety policies, risk assessments, and any relevant certifications. Show that you understand the importance of compliance in maintaining operational standards.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about past challenges you've faced in warehousing and how you resolved them. This will demonstrate your critical thinking and decision-making skills.
