At a Glance
- Tasks: Manage customer accounts and reduce aged debt in a fast-paced finance team.
- Company: Established foodservice provider with a strong history and supportive culture.
- Benefits: Competitive salary, hybrid working, 25 days holiday, and health plan.
- Other info: Join a diverse team committed to creating an inclusive workplace.
- Why this job: Gain valuable finance experience while building relationships and solving problems.
- Qualifications: Experience in finance or customer service is a plus, but training is provided.
The predicted salary is between 27000 - 33000 £ per year.
About the role
Credit Controller (12-Month Fixed-Term Contract)
Location
Southport, PR8 4HQ
Salary
Working Pattern
Full time | Office based, hybrid working available (3 days office / 2 days home after probation)
About the role
- We are looking for a proactive and organised
- Credit Controller to join our Finance team on a
12-month fixed-term contract .
Based in our Southport office, you will play a key role in managing customer accounts, reducing aged debt, resolving queries and supporting the wider finance function.
This is an excellent opportunity for someone with experience in credit control, accounts receivable, finance administration or customer service who enjoys building relationships and working in a fast-paced environment.
Key responsibilities
- Manage customer accounts and maintain accurate records.
- Provide invoices, credit notes and customer statements.
- Follow credit control and collections procedures to minimise bad debt.
- Monitor customer credit limits and obtain credit reports when required.
- Contact customers by phone and email to recover overdue payments.
- Resolve customer queries and liaise with internal departments.
- Agree and monitor customer payment plans.
- Produce aged debt reports and monitor outstanding balances.
- Process customer card payments and direct debit mandates.
- Reconcile customer accounts and investigate discrepancies.
- Process new account applications and carry out credit checks.
- Chase remittances and outstanding documentation.
- Support procedures relating to business closures, insolvencies and account transfers.
- Provide cover for colleagues during periods of annual leave.
- Use a variety of in-house systems alongside Microsoft Office and Microsoft Teams.
What we're looking for
- Excellent communication and customer service skills.
- Ability to build positive working relationships with customers and colleagues.
- Strong organisation and time management skills.
- Ability to prioritise workload and meet deadlines.
- Excellent attention to detail and accuracy.
- Strong problem-solving skills.
- Ability to work independently and as part of a team.
- Intermediate Microsoft Excel skills.
- A commitment to delivering excellent service.
Experience
- Previous experience in Credit Control, Accounts Receivable, Finance Administration or Customer Service would be beneficial.
- However, full training will be provided and we welcome applications from candidates looking to develop a career within Finance.
What we offer
- Hybrid working after successful completion of probation.
- Supportive and collaborative team environment.
- Training and development opportunities.
- The opportunity to gain valuable experience within a busy Finance team.
About us
Our journey began back in 1929.
Since then, we’ve continued to build a strong and resilient business with a great future.
It's why we believe we’re the best foodservice provider in the country.
A journey that gives back
We want your career with us to be as rewarding as possible.
So, you’ll get lots in return for your hard work.
That includes benefits that can support your wellbeing and financial security, and give you peace of mind.
- The essentials
- 25 days holiday (plus bank holidays) as a minimum and the opportunity to buy more
- A pension - contribute 4% and we’ll match you (after year 1, we’ll match your contributions up to 6%).
- Life cover that you can increase.
- Access to confidential support and counselling, when you need it.
- A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP.
- The extras
- Exclusive range of high street discounts including cinema, tech, travel, fashion, food and drink.
- Get paid as you earn - access to up to 20% of your pay before payday.
- Opportunity to buy dental cover and critical illness cover.
- We want everyone to join our journey
We’re on a journey towards creating the best possible workplace.
We’ve got some way to go, but we’re building a diverse and caring workforce.
One that’s filled with forward-thinking people who each bring unique talents and skills.
So whatever your life experience, we want you to join us - and you really can come as you are!
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Finance Administrator employer: Bidfood UK
Bidfood UK is an excellent employer that prioritises team growth and development, offering a collaborative work culture where your contributions directly impact stock accuracy and operational efficiency. With a focus on continuous improvement, employees benefit from comprehensive training opportunities and a supportive environment that encourages innovation and teamwork, making it a rewarding place to build a career in logistics and inventory management.
