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For Companies At a Glance
- Tasks: Deliver top-notch customer service and support the team in a lively environment.
- Company: Join Scotland’s largest and most diverse hospitality group with over 40 venues.
- Benefits: Keep 100% of tips, flexible hours, discounts, and career development opportunities.
- Other info: Enjoy flexible shifts and a supportive work culture.
- Why this job: Be part of a fun team and enhance your skills in a vibrant setting.
- Qualifications: Experience in hospitality and a passion for teamwork.
The predicted salary is between 20000 - 25000 £ per year.
About Us: The Scotsman Group is Scotland’s largest and most diverse hospitality group, with a collection of over 40 venues across Scotland including bars, restaurants, hotels and more.
The Role: As a member of the floor team, your role will include:
- Providing consistently excellent customer service.
- Involvement in all aspects of service; setting-up, serving customers, liaising with kitchen staff and cleaning down after service.
- Promoting sales to ensure customer spend is maximised.
The Person: The ideal candidate will have:
- Experience in a similar role.
- A great personality and enjoy working as part of a team in a social environment.
- Availability to work shifts, including evenings and weekends as per business needs.
What We Offer: As part of Scotsman Hospitality, you will have access to the following benefits that include:
- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Refer a Friend Scheme.
The Process: If you think this is the role for you then apply now and one of our friendly team will be in touch.
Floor Staff in Edinburgh employer: Biddy Mulligans
Contact Detail:
Biddy Mulligans Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Staff in Edinburgh
✨Tip Number 1
Get to know the venue! Before your interview, pop in for a drink or a bite to eat. This way, you can chat about your experience and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face on the floor and how you'd handle them. Being able to demonstrate your problem-solving abilities will impress the hiring team.
✨Tip Number 3
Network with current staff! If you know anyone working at Scotsman Group, ask them about their experiences. They might even put in a good word for you, which can really help your chances.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're keen and ready to join the Scotsman family!
We think you need these skills to ace Floor Staff in Edinburgh
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your personality and enthusiasm for working in a social environment. A great vibe can really set you apart from the rest.
Tailor Your Application: Don’t just send a generic application. Take a moment to highlight your relevant experience and how it aligns with the role of Floor Staff. We love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without any fluff. Less is often more!
Apply Through Our Website: For the best chance of getting noticed, apply directly through our website. It’s super easy and ensures your application lands right where it needs to be. We can’t wait to hear from you!
How to prepare for a job interview at Biddy Mulligans
✨Know the Venue
Before your interview, take some time to research The Scotsman Group and its various venues. Familiarise yourself with their offerings, atmosphere, and customer service style. This will not only show your genuine interest but also help you tailor your answers to align with their values.
✨Show Off Your Personality
As a floor staff member, having a great personality is key! During the interview, let your enthusiasm shine through. Share examples of how you've provided excellent customer service in the past and how you enjoy working in a team. A positive attitude can go a long way!
✨Prepare for Shift Availability Questions
Since the role requires flexibility with shifts, be ready to discuss your availability openly. Think about your schedule and be honest about when you can work, including evenings and weekends. This shows that you're committed and ready to meet the business needs.
✨Ask About Career Development
The Scotsman Group offers career development opportunities, so don’t hesitate to ask about them during your interview. Inquire about the Scotsman Steps training programme and how you can grow within the company. This demonstrates your ambition and desire to contribute long-term.