At a Glance
- Tasks: Deliver outstanding customer service and manage credit investigations with precision.
- Company: Leading food distribution company in the UK with a focus on innovation.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Why this job: Join a dynamic team dedicated to raising customer service standards.
- Qualifications: Strong IT skills and attention to detail are essential.
- Other info: Willingness to work overtime on Saturdays is required.
The predicted salary is between 28800 - 43200 Β£ per year.
A leading food distribution company in the UK is seeking an Admin & Customer Service Assistant to focus on delivering outstanding customer service. The role involves resolving various customer service issues and managing credit investigations while maintaining a high level of organisation and attention to detail.
The ideal candidate should possess strong IT skills and be prepared to work overtime on Saturdays. Join an innovative team committed to raising customer service standards.
Customer Service & Admin Support Specialist in Stowmarket employer: Bidcorp
Contact Detail:
Bidcorp Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Service & Admin Support Specialist in Stowmarket
β¨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your approach and show them you're genuinely interested in being part of their innovative team.
β¨Tip Number 2
Practice your customer service skills! Think of common scenarios you might face in the role and prepare your responses. We want to see how you handle tricky situations with a smile and a solution.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and maybe even a referral, which can really boost your chances!
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Service & Admin Support Specialist in Stowmarket
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant admin skills. We want to see how you can bring your unique flair to our team!
Showcase Your IT Skills: Since strong IT skills are a must, donβt forget to mention any software or tools youβre familiar with. We love tech-savvy candidates who can hit the ground running!
Be Detail-Oriented: Attention to detail is key in this role. When writing your application, double-check for typos and ensure everything is clear and concise. We appreciate candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and get to know you better. Letβs make it happen!
How to prepare for a job interview at Bidcorp
β¨Know the Company Inside Out
Before your interview, take some time to research the food distribution company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their innovative team.
β¨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you successfully resolved customer issues or improved service standards. Highlight your ability to stay calm under pressure and how you maintain a high level of organisation, as these are key traits for the role.
β¨Demonstrate Strong IT Proficiency
Since strong IT skills are essential for this position, be ready to discuss your experience with relevant software and tools. If possible, mention any specific systems you've used in previous roles that could be beneficial for managing customer inquiries and credit investigations.
β¨Be Ready for Overtime Questions
Given that the role may require working overtime on Saturdays, be prepared to discuss your availability and willingness to work extra hours. Showing flexibility and a positive attitude towards this aspect can set you apart from other candidates.