At a Glance
- Tasks: Lead a large-scale distribution operation and drive exceptional service and performance.
- Company: Market-leading logistics company focused on people and operational excellence.
- Benefits: Competitive salary, career development, and a supportive work culture.
- Other info: Join a dynamic environment with opportunities for growth and influence.
- Why this job: Make a real impact on customer experience and lead a dedicated team.
- Qualifications: Proven leadership in logistics with strong commercial awareness and people skills.
The predicted salary is between 60000 - 80000 £ per year.
- Head of Operations | Logistics & Distribution | Leadership Opportunity
- Head of Operations
Location
Liverpool, L24 8AA
Salary
Competitive + Benefits
Direct Reports
Total Team Size
188 Employees
Operation
- 70 Commercial Vehicles operating daily distribution and trunking services
- Lead a high-performing operation and make a lasting impact
Are you an experienced operational leader with a track record of delivering outstanding service, driving commercial performance and developing high-performing teams?
We're looking for a Head of Operations to lead a large-scale distribution operation, ensuring exceptional service for our customers while delivering operational excellence, strong financial performance and an engaging culture for our people.
This is a key leadership role where you'll oversee a complex and fast-paced operation, managing depot performance, developing future leaders and working closely with commercial teams to maximise customer retention, service delivery and profitability.
If you're passionate about people leadership, continuous improvement and creating a culture of accountability, safety and customer focus, we'd love to hear from you.
What you'll be doing
As Head of Operations, you will take full responsibility for the operational performance of the depot, ensuring resources, processes and people are aligned to deliver excellent results.
- Lead and develop the depot management team to drive operational efficiency, service excellence and productivity.
- Deliver depot financial objectives, ensuring profit targets are achieved or exceeded.
- Oversee all operational activities to ensure service, quality and performance KPIs are consistently met.
- Work closely with Sales teams to support customer retention, account development and commercial growth opportunities.
- Build strong relationships with central support functions to improve operational effectiveness and internal service delivery.
- Drive a culture of continuous improvement across all operational areas.
- Ensure effective planning and utilisation of fleet, people and resources to maximise efficiency.
- Lead operational change initiatives while maintaining service and performance standards.
- Leading our people
People are at the heart of everything we do. As a senior leader, you'll play a crucial role in creating an environment where our people can thrive and perform at their best.
- Lead, coach and develop a team of managers across the operation.
- Create a positive, inclusive and high-performing working culture.
- Support succession planning and talent development across the depot.
- Drive colleague engagement, performance and accountability.
- Recruit, develop and retain talented individuals across the operation.
- Health, safety and compliance
Safety is our number one priority. You'll be responsible for ensuring the highest standards of health, safety and compliance across the operation.
- Ensure all Health & Safety policies, procedures and risk assessments are implemented and maintained.
- Promote a proactive safety culture throughout the depot.
- Ensure appropriate management cover is in place for all Health & Safety responsibilities.
- Support and maintain relevant Health & Safety accreditations and compliance standards.
- Ensure colleagues receive appropriate information, instruction, training and supervision.
- Chair and facilitate regular Safety Management Team meetings.
- Ensure compliance with all legal, regulatory and company requirements.
What we're looking for
- Proven leadership experience within logistics, distribution, transport, warehousing or a related operational environment.
- Experience leading large operational teams through managers.
- Strong commercial awareness with responsibility for budgets and financial performance.
- Track record of improving operational efficiency and service performance.
- Excellent people leadership, coaching and communication skills.
- Strong understanding of Health & Safety and compliance obligations.
- Ability to build relationships across multiple functions and stakeholders.
- A passion for delivering exceptional service to customers.
Why join us?
- Lead a high-profile operation with significant scale and complexity.
- Manage and develop a large, dedicated workforce.
- Work for a market-leading business that values its people.
- Influence strategic decision-making and operational performance.
- Opportunity to make a genuine impact on customer experience and business success.
- Career development and progression opportunities within a growing organisation.
- Shape the future of our operation
This is more than an operational leadership role.
It's an opportunity to lead people, drive performance and make a lasting contribution to a business that delivers for thousands of customers every day.
Ready to take the next step in your leadership career?
Apply today and become part of our journey.
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Head of Operations in Liverpool employer: Bidcorp
At Bidfood, we pride ourselves on being more than just a food delivery service; we are a community that values our drivers as the face of our business. Located in Worthing, our supportive team environment fosters career development and offers competitive salaries alongside permanent, full-time employment. Join us for a rewarding role where you can build lasting customer relationships and enjoy a varied workday that combines driving with meaningful customer interaction.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operations in Liverpool
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Bidcorp and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Bidcorp!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Bidcorp keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Head of Operations in Liverpool
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Bidcorp:This is your chance to really connect with the team at Bidcorp. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Bidcorp
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Bidcorp.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Bidcorp that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Bidcorp. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
