Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service and resolve queries via phone and email.
- Company: Leading food distribution company based in Edinburgh.
- Benefits: Dynamic work environment with flexible hours and opportunities for growth.
- Why this job: Join a team that values customer satisfaction and make a real difference.
- Qualifications: Strong IT skills and excellent attention to detail required.
- Other info: Rotational hours from 8am to 5pm, perfect for balancing studies.
The predicted salary is between 28800 - 43200 £ per year.
A leading food distribution company in Edinburgh is looking for a Customer Service Advisor to provide high-quality service to customers. You'll resolve various issues via phone and email while championing customer service standards.
The ideal candidate will be skilled in managing multiple queries and possess excellent attention to detail. This role requires strong IT skills and offers hours from 8am to 5pm on a rotational basis, fostering a dynamic working environment.
Customer Service Advisor: Resolution & Process Improvement employer: Bidcorp
Contact Detail:
Bidcorp Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor: Resolution & Process Improvement
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be resolving issues via phone and email, it’s crucial to sound confident and clear. Try role-playing with a friend or family member to get comfortable with common customer service scenarios.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you successfully resolved customer issues. Be ready to share these during your interview to demonstrate your capability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Service Advisor: Resolution & Process Improvement
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Advisor role. Highlight your experience in resolving customer issues and managing multiple queries, as this will show us you’re a perfect fit for the job.
Show Off Your IT Skills: Since strong IT skills are a must-have for this position, don’t forget to mention any relevant software or tools you’re familiar with. We want to see how tech-savvy you are!
Attention to Detail is Key: When filling out your application, double-check for any typos or errors. We value attention to detail, and a polished application will definitely catch our eye.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Bidcorp
✨Know the Company Inside Out
Before your interview, take some time to research the food distribution company. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully resolved customer issues. Highlight your ability to manage multiple queries and demonstrate your attention to detail. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Brush Up on IT Skills
Since strong IT skills are essential for this role, make sure you're comfortable with common customer service software and tools. If you know what systems the company uses, practice navigating them or similar platforms to show your tech-savviness during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the team dynamics, the challenges they face in customer service, or how they measure success in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
