At a Glance
- Tasks: Manage customer accounts, resolve queries, and ensure timely payments.
- Company: Join Bidfood, a leading wholesale food distributor with a strong team culture.
- Benefits: Competitive pay, supportive environment, and opportunities for personal growth.
- Other info: Dynamic role with opportunities to build relationships and grow your career.
- Why this job: Be part of a team that values your input and contributes to the food industry.
- Qualifications: Strong communication skills and experience with Excel and Word.
The predicted salary is between 28800 - 43200 £ per year.
There’s every chance you’ll have eaten our food, so why not share our success and come and work for us? Bidfood is a leading wholesale food distributor and the preferred supplier for over 60,000 customers across the UK, ranging from pubs to schools, from restaurants to care homes and everything in between. Bidfresh are part of the wider Bidfood family, supplying Fish/Meat, and produce across the country. From Lands End to John O’Groats, whether our customers want just a teaspoon or a full range of catering supplies, we’ll supply their needs. We work as a team to provide every food option from quality ingredients to finished meals, including a number of own brand ranges as well as all the big brands and regional specialties. We believe in our food, and we know that our people are so very important in our success. Working for us, you will not be just a number; you will be part of an inspiring team where your views count.
Your main responsibilities will include:
- Follow the company collection procedure to minimise bad debt.
- Liaising with internal and external customers to resolve customer queries.
- Providing invoices to customers and statements.
- Monitor customer credit limits and spend and run credit reports when required.
- Monitor customer payment plans.
- Producing reports for overdue accounts to make collection calls and suspend deliveries.
- Taking card payments and setting up customer direct debits.
- Attend depot visits when required and building relationships with customers and sales team.
- Follow company procedures for closure of a business, Liquidation/administration/legal transfers.
To be successful in this role, you will:
- Be able to provide examples of a commitment to service excellence.
- Work well on your own and as part of the team.
- Have excellent communication skills.
- Demonstrate the ability to work under pressure and to tight deadlines.
- Have time management skills.
- Have excellent problem-solving skills.
- Have experience of using Microsoft Excel & Word to an intermediate level.
Credit Controller employer: Bidcorp
At Bidfood, we pride ourselves on being more than just a food delivery service; we are a community that values our drivers as the face of our business. Located in Worthing, our supportive team environment fosters career development and offers competitive salaries alongside permanent, full-time employment. Join us for a rewarding role where you can build lasting customer relationships and enjoy a varied workday that combines driving with meaningful customer interaction.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings at Bidfood.
✨Tip Number 2
Prepare for interviews by researching Bidfood’s values and culture. Show us that you’re not just looking for any job, but that you genuinely want to be part of our team and contribute to our success.
✨Tip Number 3
Practice your communication skills! As a Credit Controller, you’ll need to liaise with customers and colleagues. Role-play common scenarios with a friend to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Bidfood family.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Show Your Passion for Food:When you're writing your application, let your love for food shine through! Mention any experiences you've had with food distribution or how you appreciate quality ingredients. We want to see that you’re as excited about our products as we are!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Credit Controller role. Highlight your relevant skills, like communication and problem-solving, and give examples of how you've excelled in similar situations. This helps us see why you’d be a great fit for our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and experiences.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be set!
How to prepare for a job interview at Bidcorp
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of credit limits, payment plans, and overdue accounts. Be ready to discuss how you've managed these aspects in previous roles or how you would approach them at Bidfood.
✨Showcase Your Communication Skills
Excellent communication is key in this role. Prepare examples of how you've effectively liaised with customers and resolved queries in the past. Think about times when you turned a difficult situation into a positive outcome—this will show your commitment to service excellence.
✨Demonstrate Problem-Solving Prowess
Be prepared to discuss specific challenges you've faced in credit control and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your ability to work under pressure and meet tight deadlines.
✨Familiarise Yourself with Company Values
Research Bidfood's mission and values before the interview. Understand their commitment to quality and teamwork. Be ready to explain how your personal values align with theirs and how you can contribute to their success as part of the team.
