At a Glance
- Tasks: Provide top-notch customer service and resolve issues via phone and email.
- Company: Join Bidfood, a leading wholesale food distributor loved by over 60,000 customers.
- Benefits: Enjoy a supportive team environment and opportunities for personal growth.
- Other info: Term Time Only contract with potential for career advancement.
- Why this job: Be part of a passionate team that values your input and strives for excellence.
- Qualifications: Strong communication skills and a knack for customer service are essential.
The predicted salary is between 18900 - 23100 £ per year.
There’s every chance you’ll have eaten our food, so why not share our success and come and work for us?
Bidfood is a leading wholesale food distributor and the preferred supplier for over 60,000 customers across the UK, ranging from pubs to schools, from restaurants to care homes and everything in between.
From Lands End to John O’Groats, whether our customers want just a teaspoon or a full range of catering supplies, we’ll supply their needs.
We work as a team to provide every food option from quality ingredients to finished meals, including a number of own brand ranges as well as all the big brands and regional specialties.
We believe in our food, and we know that our people are so very important in our success. working for us, you’ll not be just a number; you’ll be part of an inspiring team where your views count.
This is a key role, focusing on providing effective, timely and high quality services to all our customers.
You will handle and resolve a wide range of customer services issues on the phone, via email or your colleagues; using your excellent judgement and communication skills, and your passion for excellent service.
Not only that, but you will seek to implement improvements to communication and processes to raise standards even further.
You must be a skilled and natural customer service advocate with understanding of its importance in a food distribution environment.
Your attention to detail and organisation will be excellent, backed up with strong IT and finance skills.
Success in this role will utilise all your influence and impact with colleagues’ right across the depot, to ensure a shared commitment to the highest standards of customer service.
You will be required to work some Bank Holidays.
Please note this is a Term Time Only contract.
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Customer Service Advisor in Manchester employer: Bidcorp
At Bidfood, we pride ourselves on being more than just a leading wholesale food distributor; we are a community that values each team member's contributions. Our inclusive work culture fosters collaboration and innovation, ensuring that your voice is heard and your ideas can lead to meaningful improvements in customer service. With opportunities for personal and professional growth, along with the chance to be part of a company that supplies essential food services across the UK, working with us means being part of something truly rewarding.
