At a Glance
- Tasks: Lead a team to streamline operations and improve service delivery.
- Company: A growing, founder-led provider of supported living services.
- Benefits: Hybrid working, hands-on role with significant impact on operations.
- Other info: Opportunity to step in and make an immediate impact.
- Why this job: Make a real difference in a fast-paced environment while supporting a dedicated team.
- Qualifications: Experience in multi-site operations and knowledge of social care or supported housing.
The predicted salary is between 59400 - 72600 £ per year.
Interim Operations Director 6-Month FTC Birmingham / Hybrid Our client is a growing, founder-led provider of supported living and accommodation services.
Demand is up and the operation is stretched.
They now need an experienced operations leader to step in, take hold of the day-to-day and get things running consistently across every service.
This is a hands-on interim role for 6-months.
You will take operational pressure off the senior leader so they can focus on commissioners, strategy and the big decisions.
Your job is to lighten their load, not add to it.
- What you will be doing as Operations Director
- Leading and supporting a team of service managers and holding them to deadlines and standards.
- Running a weekly operational performance meeting and a simple management rhythm that sticks.
- Getting a grip on staffing levels, agency spend, vacancies and rota pressures.
- Handling operational escalations and keeping a close eye on incidents, safeguarding and complaints.
- Making sure audit actions and agreed improvements actually happen at service level.
- Bringing in standard operating arrangements across services.
- Coordinating service mobilisations and keeping services ready for commissioner visits.
- Driving the roll-out of new operational systems.
- Improving communication between central teams and frontline services.
- Flagging emerging risks early, along with the decisions that need to be made.
About you You have run multi-site operations at a senior level, ideally in supported living, supported housing, social care or complex accommodation.
You know both regulated and non-regulated services, and you are used to staff-intensive delivery.
We would especially like to hear from you if you have
- Managed managers and noticeably improved how they perform.
- Handled workforce planning, rotas, agency control and recruitment.
- Put operational systems and processes in place that people actually use.
- Worked directly with commissioners.
- Steadied an organisation that was growing fast or under pressure.
- Worked well in a founder-led business.
CQC or NHS knowledge is a must.
You do not need a nursing or clinical quality background.
How you work matters as much as what you have done.
You are visible, calm under pressure and happy to spend time in services.
You make decisions within your authority, challenge managers fairly and keep things simple.
You know when an issue is yours to fix and when it needs executive, legal or clinical input.
If your instinct is to write a strategy document before anything else, this probably is not the role for you.
If you can step in quickly and make a visible difference from week one, we would like to talk to you.
To apply, or for a confidential conversation, contact Lisa Easthope at Bid Solutions
Operations Director in Birmingham employer: Bid Solutions
Join a dynamic Birmingham-based technology company that is committed to making a meaningful impact in the NHS and health sector. With a strong focus on employee development, we offer a collaborative work culture that values innovation and excellence, alongside competitive benefits and opportunities for professional growth. Here, your contributions will directly influence the quality of care provided to communities, making this an incredibly rewarding place to advance your career as a Bid Writer.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Director in Birmingham
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like Bid Solutions. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at Bid Solutions.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at Bid Solutions.
We think you need these skills to ace Operations Director in Birmingham
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at Bid Solutions and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at Bid Solutions
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like Bid Solutions will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to Bid Solutions.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at Bid Solutions.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at Bid Solutions. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
