Information, Advice & Guidance Officer (Lead Worker) in Birmingham
Information, Advice & Guidance Officer (Lead Worker)

Information, Advice & Guidance Officer (Lead Worker) in Birmingham

Birmingham Full-Time 21000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Empower deaf citizens by providing essential advice and guidance for a healthier, happier life.
  • Company: Join a supportive team dedicated to making a difference in the community.
  • Benefits: Competitive salary, flexible working hours, and a chance to make a real impact.
  • Why this job: Be a lead worker and help improve lives while gaining valuable experience.
  • Qualifications: Experience with hearing loss support and BSL level 3 qualification required.
  • Other info: Flexible closing date and welcoming environment for Deaf applicants.

The predicted salary is between 21000 - 30000 £ per year.

We are recruiting for a Lead Worker to join our team and to deliver a city-wide support service to empower deaf citizens to live healthy, happy lives. This is a 12 month maternity cover position.

You will be working under the supervision of the Team Manager to deliver frontline services, maintaining high level of knowledge and be able to offer support with a range of needs such as:

  • Improving Health and wellbeing
  • Obtaining and maintaining accommodation
  • Engaging and participating in the community/social groups
  • Economic wellbeing – benefit/grant applications

To provide high quality advice and guidance, unblocking barriers and supporting with access into external services such as health, wellbeing, employment preparation, social, and housing/debt advice to people with sensory loss.

To be successful for this post:

  • You will have experience in working with individuals who have a hearing loss.
  • You will have experience in undertaking client assessments and risk assessments.
  • You will have experience providing advice and signposting clients to external agencies (e.g. Adult Social Care, Birmingham City Council).
  • You will hold a BSL level 3 qualification or be a native Deaf BSL user.

To apply for this role, you can email your CV to us with a supporting statement, apply online or complete our application form and email this to us. If you are Deaf, we welcome applications in BSL.

Information, Advice & Guidance Officer (Lead Worker) in Birmingham employer: Bid Services

Join our dedicated team in Birmingham as an Information, Advice & Guidance Officer (Lead Worker) and make a meaningful impact in the lives of deaf citizens. We pride ourselves on fostering a supportive work culture that values diversity and inclusion, offering comprehensive training and development opportunities to help you grow in your role. With a focus on empowering individuals and enhancing community engagement, this position not only provides job satisfaction but also the chance to contribute to a vital service in a vibrant city.
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Contact Detail:

Bid Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Information, Advice & Guidance Officer (Lead Worker) in Birmingham

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and role thoroughly. Understand their mission and values, and think about how your skills align with what they’re looking for. This will help you stand out as a candidate who truly gets it.

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the real interviewers.

✨Tip Number 4

Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great chance to reiterate your interest in the position.

We think you need these skills to ace Information, Advice & Guidance Officer (Lead Worker) in Birmingham

Knowledge of Deaf culture
British Sign Language (BSL) Level 3
Client Assessment
Risk Assessment
Advice and Guidance
Signposting to External Agencies
Community Engagement
Understanding of Health and Wellbeing Services
Accommodation Support
Economic Wellbeing Support
Communication Skills
Empathy and Sensitivity
Problem-Solving Skills
Teamwork

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the role of Information, Advice & Guidance Officer. Highlight your experience with individuals who have hearing loss and any relevant qualifications, like your BSL level 3. We want to see how your skills match what we're looking for!

Craft a Strong Supporting Statement: Your supporting statement is your chance to shine! Use it to explain why you're passionate about empowering deaf citizens and how your past experiences have prepared you for this role. Keep it clear and concise, but let your personality come through!

Showcase Relevant Experience: When detailing your experience, focus on specific examples where you've provided advice and guidance or helped clients access services. We love seeing real-life applications of your skills, so don’t hold back on sharing those success stories!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to us directly. Plus, you can find all the info you need about the role and our team there!

How to prepare for a job interview at Bid Services

✨Know Your Stuff

Make sure you brush up on your knowledge about deafness and the specific challenges faced by deaf citizens. Familiarise yourself with the services available in Birmingham, especially those related to health, housing, and social support. This will show that you're not just interested in the role but also genuinely care about the community you'll be serving.

✨Showcase Your Experience

Prepare to discuss your previous experience working with individuals who have hearing loss. Think of specific examples where you've successfully supported clients or navigated complex situations. This will help demonstrate your capability and confidence in handling the responsibilities of the role.

✨Practice BSL Skills

If you're a native Deaf BSL user or hold a BSL level 3 qualification, make sure to practice your signing skills before the interview. You might be asked to communicate in BSL, so being comfortable and fluent will not only impress the interviewers but also reflect your commitment to effective communication.

✨Ask Thoughtful Questions

Prepare some insightful questions to ask during the interview. This could be about the team dynamics, the types of cases you might handle, or how the organisation measures success in supporting clients. Asking questions shows your enthusiasm for the role and helps you gauge if it's the right fit for you.

Information, Advice & Guidance Officer (Lead Worker) in Birmingham
Bid Services
Location: Birmingham
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  • Information, Advice & Guidance Officer (Lead Worker) in Birmingham

    Birmingham
    Full-Time
    21000 - 30000 £ / year (est.)
  • B

    Bid Services

    50-100
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