bid.agency is seeking a motivated L2 IT Support Deskside Technician to join our IT team and provide hands-on technical assistance. The role focuses on resolving Windows and network issues, managing Active Directory and Microsoft 365, and supporting onboarding and offboarding processes.
You will work with L3 teams and vendors to resolve complex problems, log incidents in ServiceNow, and help keep devices running smoothly for end users in a fast-paced environment.
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