bid.agency is seeking a motivated L2 IT Support Deskside Technician to join our IT team and keep technology running smoothly. You will provide second-level support for hardware, software, and network issues, with hands-on troubleshooting of Windows endpoints and devices.
You will manage Active Directory and Microsoft 365 access, assist with onboarding/offboarding, and log incidents in ServiceNow while collaborating with L3 teams and vendors on complex problems.
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