At a Glance
- Tasks: Deliver bespoke shopping experiences and build lasting client relationships.
- Company: Join The Bicester Collection, a leading luxury shopping destination.
- Benefits: Generous salary, lifestyle perks, health coverage, and fun social activities.
- Why this job: Be part of a creative team that values innovation and exceptional service.
- Qualifications: Experience in luxury retail and a passion for fashion is essential.
- Other info: Enjoy a supportive culture that encourages personal growth and creativity.
The predicted salary is between 36000 - 60000 £ per year.
As part of our successful team of Personal Shoppers you will deliver “an above and beyond” bespoke experience to each guest. You will deliver high quality of customer service to all clients and continually seek to expand our client list, whilst partnering with brands to assist in increasing their sales.
This is a wonderful opportunity for a Personal Shopper or Stylist who would like to offer their existing and new clients a truly 5 star experience with offerings from over 160 brands.
What you will be doing
- Deliver an exceptional service using individual customer profiles to provide personal recommendations.
- Bring and develop your own Personal Shopping client base by nurturing existing clients and introducing new clients.
- Participate in and organise VIP visits both in the Village and offsite if required.
- Find ways to build loyal client relationships and increase client spend by understanding their needs and up-selling.
What makes you special
- A strong background and level of experience working for a luxury retail brand.
- Previous Personal Shopping or stylist experience and an established client base is essential.
- A genuine interest in delivering “an above and beyond” level of service.
- Thorough knowledge of current international fashion trends, designers, products and a good sense of what styles suit clients.
- A keen eye for detail.
Why we’re exceptional
The key to our success is the quality and commitment of our people. In return for your hard work and commitment to our values, you’ll receive a generous salary and we’ll also reward you through our Feel Good Programme which offers the following benefits:
- Lifestyle: Life assurance, income protection, pension, leisure travel insurance, an electric car scheme, a discounted shopping portal, discounts across our Villages, a referral bonus and season ticket loans.
- Physical: Private medical cover, virtual doctor support, dental insurance, health screening, a cycle-to-work scheme, eye care and flu vaccinations.
- Mental: Access to professionals as well as support from trained mental health 'first aiders' from across the business, an employee assistance programme and free access to Headspace and Thrive, two of the most well-respected mental well-being apps.
- Social: Our social programme is designed to help us connect and, most importantly, have fun! Benefits include yoga classes, summer parties, outdoor team activities, time away from the office to enjoy special occasions such as birthdays, getting married, moving house and, of course, taking a well-deserved break.
At The Bicester Collection, we are focused on attracting and retaining the best talent. We believe in fostering an open culture, which supports our people to thrive and creates a sense of belonging. Working at the Bicester Collection means entering an inclusive space where all perspectives are valued, ideas are shared freely, and creativity is encouraged.
Personal Shopper employer: Bicester Village
Contact Detail:
Bicester Village Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Shopper
✨Tip Number 1
Network like a pro! Reach out to your existing contacts in the luxury retail world and let them know you're on the lookout for a Personal Shopper role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Show off your style! Create a portfolio showcasing your best styling work and client testimonials. This will help you stand out when meeting potential employers and demonstrate your ability to deliver that 'above and beyond' service.
✨Tip Number 3
Get social! Use platforms like Instagram or LinkedIn to share your fashion insights and personal shopping experiences. Engaging with brands and clients online can help you build your personal brand and attract new clients.
✨Tip Number 4
Apply through our website! We love seeing passionate candidates who are eager to join our team. Make sure to highlight your unique skills and experiences that align with delivering exceptional customer service.
We think you need these skills to ace Personal Shopper
Some tips for your application 🫡
Show Your Passion for Fashion: When you're writing your application, let your love for fashion shine through! Share your experiences with luxury brands and how you’ve gone above and beyond for clients in the past. We want to see that you’re not just a shopper, but a true stylist at heart.
Personalise Your Approach: Make sure to tailor your application to reflect the unique qualities of our brand. Mention specific experiences where you've built client relationships or delivered exceptional service. We appreciate a personal touch that shows you understand what makes us special!
Highlight Your Client Base: If you have an established client base, don’t be shy about it! Include details about how you’ve nurtured these relationships and any success stories that demonstrate your ability to grow a loyal clientele. This is key for us as we look for someone who can expand our client list.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Bicester Village
✨Know Your Fashion Trends
Brush up on the latest international fashion trends and designers before your interview. Being able to discuss current styles and how they relate to potential clients will show your genuine interest in delivering that 'above and beyond' service.
✨Showcase Your Client Relationship Skills
Prepare examples of how you've built and nurtured client relationships in the past. Highlight specific instances where you’ve increased client spend or loyalty, as this aligns perfectly with the role's responsibilities.
✨Demonstrate Your Personal Shopping Experience
Be ready to talk about your previous experience as a Personal Shopper or Stylist. Share stories that illustrate your ability to provide bespoke experiences and how you’ve successfully managed your own client base.
✨Emphasise Your Entrepreneurial Spirit
Since the company values innovation and risk-taking, think of ways you can demonstrate your entrepreneurial mindset. Discuss any initiatives you've taken in previous roles that showcase your ability to think outside the box and drive results.