At a Glance
- Tasks: Translate business needs into actionable requirements and enhance customer experience.
- Company: Join a diverse team at The Bicester Collection, known for luxury shopping destinations.
- Benefits: Enjoy a warm welcome, career growth, and benefits for your wellbeing.
- Other info: Work 2-3 times a week at Bicester Village with occasional travel.
- Why this job: Shape user journeys and make a real impact in a dynamic environment.
- Qualifications: 3 years of business analysis experience and strong analytical skills required.
The predicted salary is between 40000 - 50000 £ per year.
We are extraordinary people creating extraordinary experiences. The Bicester Collection was founded on a simple idea and a rebellious spirit: 12 luxury shopping destinations, 1,500 boutiques, and 1,500 colleagues representing 63 nationalities. Our people are the reason we win — and the reason we continue to grow. Supporting our 9 European Villages, our central IT team is hiring an IT Business Analyst (12 month Fixed Term Contract).
The role
In this role, you will work closely with stakeholders to understand business needs and translate them into clear, actionable requirements that drive digital improvements. You will shape user journeys, support the development of strong business cases, and help deliver solutions that enhance customer experience, streamline processes, and maximise business value.
Location: You will be based from Bicester Village 2 - 3 times a week (with occasional travel to London / Europe).
What you'll be doing:
- Produce high quality requirements documentation (such as BRD, User Stories, Use Cases and Acceptance Criteria)
- Assist the business with business case development for proposed initiatives and requirements
- Participate in business process design and solution design workshops
- Develop test scripts from the use cases and assist with User Acceptance Testing
- Work closely with IT and business delivery teams to ensure smooth trial / POC
- Work closely with training resource to onboard changes into the business
- Review and understand multiple designs and ensure formation of a creative and consistent solution
What we're looking for:
- Minimum 3 years’ experience in business analysis, at least 2 of which are working as part of complex business change programmes
- A thorough understanding of all different aspects of business analysis
- Experience of structured methodologies such as TDD, Agile, and Waterfall
- Confidence to facilitate Workshops / deliver Training / hold Road Shows
- Strong analytical skills, able to map out and understand complex, interdependent issues
What we offer:
A warm welcome, the chance to build an ever-evolving career story, and benefits designed around your lifestyle, physical, mental and social wellbeing.
Our commitment:
We're proud to be a diverse and inclusive employer — and we mean it. The best ideas come from people who don't all think the same, and we welcome applications from every background. Come as you are. The Bicester Collection exists to be experienced in the real world. To be actual, not virtual. To be lived. We'll never stop evolving. Are you ready for the challenge?
IT Business Analyst in Bicester employer: Bicester Village
Bicester Village is an outstanding employer for those seeking a fulfilling career in hospitality, offering a vibrant work culture that prioritises exceptional guest experiences. With a commitment to employee growth and a diverse, inclusive environment, team members can expect ample opportunities for advancement while enjoying the benefits of a supportive and engaging workplace. Located in the picturesque Cherwell District, employees can thrive in a setting that values passion and dedication to service.
