Bicester Village in Bicester is seeking a dedicated member for the Guest Contact Centre Team. You will play a pivotal role in enhancing guest experiences through quick resolution of inquiries and consultations. This includes working collaboratively across departments to ensure guest needs are met and identifying areas for improvement.
The ideal candidate will have previous experience in customer service or guest relations, particularly within hospitality or retail. We're looking for someone who communicates confidently, possesses a genuine passion for guest satisfaction, and can manage multiple tasks in a fast-paced environment.
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