At a Glance
- Tasks: Drive digital sales and optimise performance across eCommerce platforms like Amazon and local marketplaces.
- Company: Join BIC, a beloved brand reimagining everyday essentials sustainably.
- Benefits: Enjoy hybrid working, sales bonuses, health insurance, and a supportive work culture.
- Why this job: Make a real impact in a dynamic role that empowers your creativity and strategic thinking.
- Qualifications: 3-5 years managing Amazon 1P business and strong negotiation skills required.
- Other info: BIC values diversity and offers excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home. As a member of our team, you will be part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways. Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.
We are seeking a dynamic and data-driven Senior eCommerce Key Account Manager (KAM) to drive our digital sales and retail execution across Amazon, Pure Play, Marketplaces and Omnichannel retail accounts within the local market. You will play a key role in accelerating online growth, optimizing performance, and executing commercial plans in close alignment with regional and local account stakeholders.
Key Responsibilities- Manage and grow local eCommerce performance across local marketplaces and manage local responsibility for the Amazon 1P business, and support Omnichannel eRetailers in close collaboration with the KAMs.
- Develop and implement tailored commercial strategies and promotional calendars to support account-specific growth targets, including ownership of promo budgets, RRPs & pricing strategy.
- Support Amazon account development in partnership with Amazon EU Regional Key Account Managers, who maintain the primary relationship with Amazon central teams.
- Work closely with EU Regional Amazon KAMs to localise and execute EU-wide strategies, ensuring alignment with local market dynamics and promotional priorities.
- Collaborate with omnichannel KAMs (e.g., Tesco, Asda, etc.) who hold the primary relationship with the accounts, to jointly drive online performance and digital execution for omnichannel customers.
- Ensure consistency and synergy between online and offline strategies in omnichannel environments.
- Manage the pure play channel while exploring new and relevant opportunities.
- Analyse account performance across KPIs (sales, traffic, conversion, profitability) and take action to improve results.
- Partner with agencies or internal teams for media investment, campaign tracking, and ROI optimisation (AMS, DSP, online retail media).
- Support marketing to ensure best-in-class content is visible on all eComm platforms.
- Own identifying and briefing local content requirements.
- Own local customer service communication, ensuring orders are delivered on time and in full, supporting resolution of PO issues.
- Collaborate with marketing, category management, supply chain, finance, and operations to align on strategic priorities and ensure full execution support.
- Build and activate local strategies for advertising, promotions, and seasonal campaigns in close partnership with marketing and category teams, using insights from category data, shopper behaviour, and brand priorities.
- Provide feedback to regional KAMs, category and marketing teams based on local performance, retailer dynamics, and consumer insights.
- Between 3-5 years of experience managing Amazon 1P business (including Vendor Central and Amazon advertising experience) as well as other pure players/marketplaces within the UK.
- Significant sales experience working with major accounts on trade marketing/category management within the consumer goods industry (experience in the commercial channel is essential).
- Strong negotiation and influencing skills.
- Demonstrable ability to build long-term sustainable strategies to maximise growth opportunities.
- Advanced financial awareness is required to monitor sales results and forecast changes based on trends.
- Good command of MS Excel and PowerPoint.
- Results-oriented and team player.
- Strong analytical skills.
- Hybrid working model with 3 days at the office every other week.
- Sales bonus.
- Car allowance.
- Pension plan.
- Mobile phone allowance.
- Private health insurance & life insurance.
- Lunch allowance.
- Full time job.
BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.
Senior eCommerce Key Account Manager in London employer: BIC
Contact Detail:
BIC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior eCommerce Key Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at BIC on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into BIC's products and values. Show us how your experience aligns with their mission of creating sustainable and joyful products. We love candidates who are genuinely passionate!
✨Tip Number 3
Practice your pitch! Be ready to discuss your past successes in managing eCommerce accounts, especially with Amazon. Highlight your data-driven approach and how you've optimised performance in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the BIC team.
We think you need these skills to ace Senior eCommerce Key Account Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior eCommerce Key Account Manager role. Highlight your experience with Amazon 1P business and any relevant achievements that align with BIC's mission of driving online growth.
Showcase Your Analytical Skills: Since this role is data-driven, don’t forget to include examples of how you've used analytics to improve sales performance. We want to see your ability to analyse KPIs and take action based on insights!
Emphasise Collaboration: BIC values teamwork, so highlight your experience working with cross-functional teams. Share specific instances where you collaborated with marketing, supply chain, or finance to achieve common goals.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining the BIC team!
How to prepare for a job interview at BIC
✨Know Your Numbers
As a Senior eCommerce Key Account Manager, you'll need to demonstrate your analytical skills. Brush up on key performance indicators (KPIs) relevant to eCommerce, such as sales, traffic, and conversion rates. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Tailor Your Strategies
BIC values innovative thinkers who can develop tailored commercial strategies. Prepare examples of how you've created successful promotional calendars or pricing strategies for specific accounts. Show that you understand the importance of aligning with local market dynamics.
✨Collaborate Like a Pro
Collaboration is key in this role. Think about times when you've worked closely with marketing, supply chain, or finance teams to achieve a common goal. Be prepared to share how you ensured synergy between online and offline strategies in omnichannel environments.
✨Showcase Your Negotiation Skills
Strong negotiation and influencing skills are essential for this position. Come equipped with examples of successful negotiations you've led, particularly with major accounts. Highlight how these experiences have helped you build long-term relationships and maximise growth opportunities.