At a Glance
- Tasks: Lead the launch and growth of Tangle Teezer's International E-commerce business on Amazon.
- Company: Join Tangle Teezer, a global brand dedicated to healthier hair since 2007.
- Benefits: Enjoy flexible hours, remote work, competitive salary, and unique perks like free massages.
- Other info: Be part of a culture that champions authenticity, pride, and collaboration.
- Why this job: Make a real impact in a dynamic environment while working with a passionate team.
- Qualifications: 5+ years managing Amazon accounts and a proven track record in international markets.
The predicted salary is between 65000 - 65000 £ per year.
Tangle Teezer is a global brand on a simple mission: to give everyone healthier-looking hair with less breakage since 2007. Our gentle brushes are tools for every hair type—from straight to coily—and every routine, helping you go from detangling and blow-drying to styling. Our products are your daily dose of confidence, ready to take on whatever tangles life throws your way.
The Role
We are looking for a commercially minded Senior Account Manager, Ecomm to join our high-performing team leading the launch and scaling of Tangle Teezer’s International Ecomm business. In this role, you will own the end-to-end strategy and execution for our Amazon International marketplace presence, driving revenue growth, maximizing profitability, and expanding our footprint across markets.
The ideal candidate will have a proven track record of scaling 1P/3P accounts, a deep understanding of International Amazon business, and the leadership skills to manage a global portfolio.
In this role you’ll get to work on:
- International Expansion & Market Launches
- Market Strategy: Own the strategy for our new International market launches. You will run the numbers on local market demand, analyze competitors, plan deal events and navigate cross-border logistics.
- Global Selection Management: Identify opportunities for strategic selection. Partner with marketing teams and local agencies to optimize listings for regional markets.
- Localization: Oversee the end-to-end setup of the accounts in owned regions, ensuring customer experience is in line with regional standards.
- Strategic Growth & Profitability
- P&L: Manage the P&L for owned regions, establishing and achieving sales and margin targets.
- Channel Roadmap: Define and execute the long-term strategic roadmap for owned regions, ensuring alignment with overall corporate growth objectives and marketing/brand guidelines.
- Market Share & Positioning: Continuously monitor industry trends, competitor movements, and shifting consumer behaviour to drive top line sales, protect brand equity and strengthen market share across owned regions.
- Data Analysis & Reporting
- Data Analysis: Analyse complex datasets via Amazon portals, Brand Analytics, and third-party tools to generate actionable insights per market.
- Reporting: Present monthly and quarterly performance reports to leadership, providing clear visibility into international growth objectives, market-specific hurdles, and scaling opportunities.
- Advertising & Content
- Setting TROAS targets: Together with the Digital team work on improving Advertising initiatives, such as setting TROAS targets and pivot SA/DSP/marketing strategies to drive sales growth.
- Advertising Analysis: Together with the Digital team set Advertising strategies at regional level to ensure sales and brand growth.
- Listing Optimisation: Collaborate with the marketing and content teams to optimize product listings on Amazon, including keywords, images, A+, and product detail pages.
- Cross-Functional Collaboration & Teamwork
- Supply Chain Alignment: Work together with Operations and Logistics teams to build accurate demand forecasting models, ensuring seamless inventory flow into international warehouse hubs while minimizing storage fees and low stock risks.
- Product Development Feedback: Act as the "voice of the customer" by analysing International Amazon reviews and return data, routinely sharing these insights with the business to drive improvements.
- Mentorship & Knowledge Sharing: Foster a collaborative, growth-oriented environment within the e-commerce department by mentoring Junior Account Managers on Amazon’s evolving global ecosystem.
What we are looking for in you:
- 5+ years of experience managing Amazon Vendor Central and/or Seller Central accounts.
- International Track Record: Proven success launching brands into at least two non-domestic Amazon marketplaces (e.g. moving a UK brand into APAC).
- Technical Expertise: Understanding of the Amazon Ads eco-system and Amazon’s supply chain programs (Dropshipping, FBA, etc.), preferred.
- Third-Party-Tools: Experience using Profetiro, H10/Keepa, preferred.
- Problem Solver: Resilient in navigating Amazon’s eco-system combined with strong analytical and commercial skills to work independently.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Excellent communication and organizational skills, with attention to detail.
What it means to be part of Tangle Teezer:
At Tangle Teezer, being part of our PAC means being Proud, Authentic, and Championing each other every day.
- Proud: We are passionately proud to do things differently, so we perform brilliantly-just like our hair tools.
- Authentic: We welcome everyone as they are, we bring our true selves to work and show up as who we want to be.
- Champion: We are champions of one another, our brand, and our environment.
Join us and embrace these values to help create, innovate, and deliver products that people love—together.
The good Stuff:
- Flexible working hours with core hours from 10am to 4pm
- Working 2 days in the office and 3 days from home
- Salary from £65,000
- Performance-related bonus of 15% based on annual salary
- 27 days holiday, with the option to buy or sell holiday days
- 2 volunteering days per year
- 10 days working from any location of your choice
- Flexible bank holidays—choose the standard bank holidays or swap them for dates that are more meaningful to you
- Free in-office massages
- Enhanced family policies
- Supportive Period & Menopause Policies
- Enhanced pension scheme
- Life assurance at 4x your salary
- Private medical insurance
- Medical cash plan for everyday healthcare needs
- Cycle to Work Scheme
- Meeting-free Fridays with an early 4:00 pm finish to kickstart your weekend!
- Pet friendly office. Bring your furry friend to work with you!
BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers.
Senior Account Manager, E-Commerce - Tangle Teezer in London employer: BIC
BIC is an excellent employer, offering a dynamic work culture that fosters innovation and collaboration within the Tangle Teezer team in Greater London. Employees benefit from flexible working hours, generous holiday allowances, and performance-related bonuses, all while having ample opportunities for professional growth in the thriving e-commerce sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager, E-Commerce - Tangle Teezer in London
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like BIC are looking for when hiring for a Senior Account Manager, E-Commerce - Tangle Teezer.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to BIC for the Senior Account Manager, E-Commerce - Tangle Teezer, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at BIC as a Senior Account Manager, E-Commerce - Tangle Teezer, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out BIC’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Senior Account Manager, E-Commerce - Tangle Teezer.
We think you need these skills to ace Senior Account Manager, E-Commerce - Tangle Teezer in London
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at BIC, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with BIC's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at BIC. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at BIC
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that BIC uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at BIC. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
