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Role Summary
The Global Travel, Fleet & Workplace Performance Manager is a performance, governance, and analytics-focused role supporting the company's global Travel, Fleet, and Workplace programs.
Reporting to the Global Head of Real Estate & Corporate Services, the role is responsible for providing performance oversight, supplier management, reporting, compliance monitoring, and continuous improvement support across a global organization of approximately 11,000 employees.
The position serves as the primary coordinator for the global travel program, working closely with Global Shared Services, which manages travel approvals and ticketing activities, as well as with travel suppliers, HR Total Rewards, facility managers, and business stakeholders worldwide.
A core objective of the role is to transform data into actionable insights, improve visibility and governance, identify optimization opportunities, and support informed decision-making across Corporate Services. The successful candidate will combine strong analytical capabilities, business acumen, stakeholder management skills, and a continuous improvement mindset to enhance program performance, employee experience, and cost effectiveness.
Key Focus Areas
- Travel program governance, supplier management, reporting, and performance oversight.
- Fleet reporting and performance management in partnership with HR Total Rewards.
- Workplace and Real Estate analytics, reporting, and portfolio insights.
- Data-driven decision-making, compliance monitoring, and continuous improvement initiatives.
- Global Travel Program Performance & Governance (Primary Scope)
- Support the Global Head of Real Estate & Corporate Services in overseeing the global travel program, including governance, policy management, compliance monitoring, supplier performance, and continuous improvement initiatives.
- Act as the primary business coordinator between Global Shared Services, travel suppliers, and internal stakeholders, ensuring effective service delivery, clear accountability, and a high-quality traveler experience.
- Manage key travel suppliers and contracts, monitor service levels and performance indicators, and support sourcing, negotiation, and renewal activities.
- Produce executive reporting, dashboards, and analytical insights to monitor travel spend, compliance, traveler experience, sustainability metrics, and optimization opportunities, supporting informed business decisions and cost management.
- Fleet Performance Management
- Support the management and monitoring of the global fleet program in partnership with HR Total Rewards and Procurement, ensuring accurate and up-to-date fleet data, reporting, and key performance indicators.
- Collect and consolidate fleet data covering costs, vehicle utilization, sustainability performance, and renewal cycles, and support the maintenance and review of fleet catalogues.
- Prepare regular reports and analyses to support fleet monitoring and provide relevant information to stakeholders.
- Real Estate & Workplace Analytics
- Maintain and enhance workplace and real estate data, ensuring consistency, quality, and visibility across the global portfolio.
- Deliver reporting and analytical insights covering occupancy, utilization, lease obligations, operating costs, and portfolio performance.
- Support workplace optimization initiatives, real estate projects, lease management activities, budgeting, and strategic decision-making through robust data analysis and performance reporting.
- Global Coordination & Continuous Improvement
- Coordinate a global network of facility managers and local stakeholders, promoting consistent processes, governance standards, reporting methodologies, and best practices.
- Drive automation, simplification, data governance, and continuous improvement initiatives across Travel, Fleet, Workplace, and Corporate Services activities.
- Support the implementation and enhancement of systems, tools, and reporting capabilities that improve efficiency, visibility, and decision-making.
We are looking for a highly analytical and adaptable professional who is comfortable operating in a dynamic international environment and collaborating with a wide range of stakeholders across Corporate Services, HR, Finance, IT, Procurement, Shared Services, and local operations. The successful candidate will be fluent in English, with strong communication and influencing skills and the ability to engage effectively with both operational teams and senior management.
The ideal candidate combines strong business acumen with excellent data management and reporting capabilities. They are highly proficient in Excel, comfortable working with large datasets from multiple systems, and able to transform complex information into clear, actionable insights and meaningful management reporting. A structured, proactive, and continuous improvement mindset, together with the ability to identify trends, challenge assumptions, and support data-driven decision-making, will be key to success in this role.
BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.
BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.
Group Real Estate Mobility and Travel analyst employer: BIC
Tangle Teezer, part of the BIC World family, is an exceptional employer that prioritises both professional growth and employee well-being. With a hybrid work model, competitive salary, and a comprehensive benefits package, we foster a supportive culture that encourages innovation and collaboration. Join us in a dynamic environment where your contributions directly impact our international Amazon business and your career trajectory.
StudySmarter Expert Advice🤫
We think this is how you could land Group Real Estate Mobility and Travel analyst
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like BIC.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like BIC? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit BIC's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Group Real Estate Mobility and Travel analyst role at BIC, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at BIC
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where BIC operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to BIC. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at BIC.
