Senior eCommerce Key Account Manager
Senior eCommerce Key Account Manager

Senior eCommerce Key Account Manager

Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Drive digital sales and optimise performance across eCommerce platforms like Amazon.
  • Company: Join BIC, a beloved brand reimagining everyday essentials sustainably.
  • Benefits: Enjoy hybrid work, sales bonuses, car allowance, and private health insurance.
  • Why this job: Make a meaningful impact in a dynamic environment with growth opportunities.
  • Qualifications: 3-5 years managing Amazon 1P business and strong negotiation skills required.
  • Other info: BIC values diverse backgrounds and offers a collaborative culture.

The predicted salary is between 36000 - 60000 £ per year.

For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home. As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways. Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission. It's a colorful world - make your mark by joining the BIC team today.

We are seeking a dynamic and data-driven Senior eCommerce Key Account Manager (KAM) to drive our digital sales and retail execution across Amazon, Pure Play, Marketplaces, and Omnichannel retail accounts within the local market. You will play a key role in accelerating online growth, optimizing performance, and executing commercial plans in close alignment with regional and local account stakeholders.

Key Responsibilities:
  • Account Ownership & Business Development: Manage and grow local eCommerce performance across local marketplaces and manage local responsibility for the Amazon 1P business, and support Omnichannel eRetailers in close collaboration with the KAMs. Develop and implement tailored commercial strategies and promotional calendars to support account-specific growth targets, including ownership of Promo Budgets, RRPs & Pricing Strategy. Support Amazon account development in partnership with Amazon EU Regional Key Account Managers.
  • Collaborative Account Management: Work closely with EU Regional Amazon KAMs to localize and execute EU-wide strategies, ensuring alignment with local market dynamics and promotional priorities. Collaborate with omnichannel KAMs to jointly drive online performance and digital execution for omnichannel customers. Ensure consistency and synergy between online and offline strategies in omnichannel environments.
  • Performance & Content Optimization: Analyse account performance across KPIs (sales, traffic, conversion, profitability) and take action to improve results. Partner with agencies or internal teams for media investment, campaign tracking, and ROI optimization. Support Marketing to ensure best in class content is visible on all eComm platforms.
  • Cross-functional Collaboration: Ownership of local customer service communication, ensuring orders are delivered on time and full, supporting to resolve PO issues. Collaborate with marketing, category management, supply chain, finance, and operations to align on strategic priorities and ensure full execution support.
Experience & Qualifications:
  • Between 3-5 years of experience managing Amazon 1P business as well as other pure players/marketplaces within the UK.
  • Significant sales experience working with major accounts on trade marketing/Category management within consumer goods industry.
  • Strong negotiation and influencing skills.
  • Demonstrable ability to build long term sustainable strategies to maximise growth opportunities.
  • Advanced financial awareness is required to monitor sales results and forecast changes based on trends.
  • Good command of MS Excel and PowerPoint.
  • Results oriented and team player.
  • Strong analytical skills.
What we offer:
  • Hybrid working model with 3 days at the office every other week.
  • Sales bonus.
  • Car allowance.
  • Pension plan.
  • Mobile phone allowance.
  • Private health insurance & life insurance.
  • Lunch allowance.

BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

Senior eCommerce Key Account Manager employer: BIC Corporation

BIC is an exceptional employer that fosters a vibrant and inclusive work culture, empowering employees to take ownership of their careers while driving innovation in everyday essentials. With a hybrid working model, competitive benefits including a sales bonus, private health insurance, and opportunities for professional growth, BIC is committed to creating a supportive environment where diverse perspectives thrive. Join us in London to make a meaningful impact as we reimagine our beloved brand sustainably and responsibly.
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Contact Detail:

BIC Corporation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior eCommerce Key Account Manager

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand BIC's mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they're all about.

✨Tip Number 3

Showcase your achievements! When discussing your past roles, focus on specific results you've delivered, especially in eCommerce and account management. Use data to back up your claims – numbers speak volumes!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the BIC team and making an impact.

We think you need these skills to ace Senior eCommerce Key Account Manager

eCommerce Management
Amazon 1P Business Management
Trade Marketing
Category Management
Sales Strategy Development
Negotiation Skills
Analytical Skills
Performance Analysis
Cross-functional Collaboration
Financial Awareness
MS Excel
PowerPoint
Digital Marketing
Promotional Strategy

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Senior eCommerce Key Account Manager role. Highlight your experience with Amazon and other marketplaces, and show us how your skills align with our mission at BIC.

Showcase Your Achievements: Don’t just list your responsibilities; we want to see your impact! Use specific examples of how you’ve driven sales growth or optimised performance in previous roles. Numbers speak volumes!

Be Authentic: Let your personality shine through in your application. We value unique perspectives and want to know what makes you tick. Share your passion for eCommerce and how you can contribute to our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the BIC family!

How to prepare for a job interview at BIC Corporation

✨Know Your Numbers

As a Senior eCommerce Key Account Manager, you'll need to demonstrate your analytical skills. Brush up on key performance indicators (KPIs) relevant to eCommerce, such as sales, traffic, and conversion rates. Be ready to discuss how you've used data to drive decisions in previous roles.

✨Showcase Your Collaboration Skills

This role requires working closely with various teams, including marketing and category management. Prepare examples of how you've successfully collaborated with cross-functional teams in the past. Highlight any specific projects where your teamwork led to improved outcomes.

✨Tailor Your Strategies

BIC values innovative thinkers who can develop tailored commercial strategies. Think about how you can adapt your approach to different accounts. Be prepared to share specific examples of how you've created successful promotional calendars or pricing strategies that align with account-specific growth targets.

✨Be Ready for Scenario Questions

Expect scenario-based questions that assess your problem-solving abilities. For instance, you might be asked how you'd handle a sudden drop in sales for a key account. Practice articulating your thought process and the steps you would take to address such challenges.

Senior eCommerce Key Account Manager
BIC Corporation

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