Senior eCommerce Key Account Manager
Senior eCommerce Key Account Manager

Senior eCommerce Key Account Manager

London Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive digital sales and optimise performance across major eCommerce platforms.
  • Company: Join a leading consumer goods company with a commitment to diversity.
  • Benefits: Enjoy hybrid working, sales bonuses, health insurance, and more.
  • Why this job: Make a real impact on online growth and collaborate with top brands.
  • Qualifications: 3-5 years in eCommerce management, strong negotiation skills, and analytical mindset.
  • Other info: Dynamic role with opportunities for career advancement and personal development.

The predicted salary is between 36000 - 60000 Β£ per year.

Senior eCommerce Key Account ManagerLondon, GB, W6 0NB

BIC

Hybrid

Description:

For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home. As a member of our team, you\’ll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.

Our \”roll up your sleeves and get the job done\” approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.

It\’s a colorful world – make your mark by joining the BIC team today.

Overview:We are seeking a dynamic and data-driven Senior eCommerce Key Account Manager (KAM) to drive our digital sales and retail execution across Amazon, Pure Play, Marketplaces (by ensuring a profitable and incremental route to market), and Omnichannel retail accounts (by leading the eComm agenda)) within the local market. You will play a key role in accelerating online growth, optimizing performance, and executing commercial plans in close alignment with regional and local account stakeholders.

Key Responsibilities:Account Ownership & Business Development

Manage and grow local eCommerce performance across local marketplaces and manage local responsibility for the Amazon 1P business, and support Omnichannel eRetailers in close collaboration with the KAMs.

Develop and implement tailored commercial strategies and promotional calendars to support account-specific growth targets, including ownership of Promo Budgets, RRPs & Pricing Strategy

Support Amazon account development in partnership with Amazon EU Regional Key Account Managers, who maintain the primary relationship with Amazon central teams.

Collaborative Account Management

Work closely with EU Regional Amazon KAMs to localize and execute EU-wide strategies, ensuring alignment with local market dynamics and promotional priorities.

Collaborate with omnichannel KAMs (e.g., Tesco, Asda, etc…) who hold the primary relationship with the accounts, to jointly drive online performance and digital execution for omnichannel customers.

Ensure consistency and synergy between online and offline strategies in omnichannel environments.

Management of the pure play channel, while exploring new & relevant opportunities.

Performance & Content Optimization

Analyse account performance across KPIs (sales, traffic, conversion, profitability) and take action to improve results.

Partner with agencies or internal teams for media investment, campaign tracking, and ROI optimization (AMS, DSP, Online Retail Media)

Support Marketing to ensure best in class content is visible on all eComm platforms.

Ownership of identifying and briefing in local content requirements

Cross-functional Collaboration

Ownership of local customer service communication, ensuring orders are delivered on time and full, supporting to resolve PO issues

Collaborate with marketing, category management, supply chain, finance, and operations to align on strategic priorities and ensure full execution support.

Build and activate local strategies for advertising, promotions, and seasonal campaigns in close partnership with the marketing and category teams, using insights from category data, shopper behaviour, and brand priorities.

Provide feedback to regional KAMs, Category and Marketing teams based on local performance, retailer dynamics, and consumer insights.

Experience & Qualifications

Between 3-5 years of experience managing Amazon 1P business (inc. Vendor Central and Amazon advertising experience) as well as other pure players/marketplaces within the UK

Significant sales experience working with major accounts on trade marketing/Category management within consumer goods industry (experience working in the commercial channel is essential)

Strong negotiation and influencing skills

Demonstrable ability to build long term sustainable strategies to maximise growth opportunities

Advanced financial awareness is required to monitor sales results and forecast changes based on trends

Good command of MS Excel and PowerPoint

Results oriented and team player

Strong analytical skills

What we offer

Hybrid working model with 3 days at the office every other week

Sales bonus

Car allowance

Pension plan

Mobile phone allowance

Private health insurance & life insurance

Lunch allowance

BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.

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Senior eCommerce Key Account Manager employer: BIC Corporation

BIC is an exceptional employer that fosters a dynamic and inclusive work culture, offering a hybrid working model that promotes work-life balance. Employees benefit from competitive perks such as a sales bonus, private health insurance, and opportunities for professional growth within a collaborative environment. With a commitment to diversity and innovation, BIC empowers its team members to drive impactful results in the fast-paced eCommerce landscape.
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Contact Detail:

BIC Corporation Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Senior eCommerce Key Account Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the eCommerce space, especially those who have experience with Amazon and other marketplaces. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for interviews by diving deep into the company’s online presence. Understand their eCommerce strategies, recent campaigns, and how they position themselves in the market. This will help you tailor your responses and show that you're genuinely interested.

✨Tip Number 3

Showcase your analytical skills! Be ready to discuss specific KPIs you've managed in previous roles. Use real examples to demonstrate how you’ve optimised performance and driven growth in eCommerce settings.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to take on the challenge.

We think you need these skills to ace Senior eCommerce Key Account Manager

eCommerce Management
Amazon 1P Business Management
Trade Marketing
Category Management
Sales Strategy Development
Negotiation Skills
Analytical Skills
Performance Analysis
Financial Awareness
MS Excel
PowerPoint
Collaboration Skills
Digital Marketing
Promotional Strategy
Customer Service Communication

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the Senior eCommerce Key Account Manager role. Highlight your experience with Amazon 1P business and any relevant sales achievements. We want to see how your skills align with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about eCommerce and how you can drive growth for us. Be sure to mention specific strategies you've implemented in the past.

Showcase Your Analytical Skills: Since this role is data-driven, make sure to highlight your analytical skills. Share examples of how you've used data to optimise performance and improve results in previous roles. We love numbers!

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!

How to prepare for a job interview at BIC Corporation

✨Know Your Numbers

As a Senior eCommerce Key Account Manager, you'll need to demonstrate your analytical skills. Brush up on key performance indicators (KPIs) relevant to eCommerce, like sales, traffic, and conversion rates. Be ready to discuss how you've used data to drive decisions in past roles.

✨Tailor Your Strategies

Prepare to talk about specific commercial strategies you've implemented in previous positions. Think about how you can adapt these strategies for the company's unique marketplace dynamics. Show them you can develop tailored promotional calendars that align with their growth targets.

✨Collaborative Mindset

This role requires strong collaboration with various teams. Be prepared to share examples of how you've worked cross-functionally in the past. Highlight your experience in aligning marketing, category management, and supply chain efforts to achieve common goals.

✨Master the Art of Negotiation

Negotiation skills are crucial for this position. Think of instances where you've successfully negotiated terms or agreements with major accounts. Be ready to discuss your approach and how it led to sustainable growth opportunities.

Senior eCommerce Key Account Manager
BIC Corporation
Location: London
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  • Senior eCommerce Key Account Manager

    London
    Full-Time
    36000 - 60000 Β£ / year (est.)
  • B

    BIC Corporation

    5000+
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