At a Glance
- Tasks: Drive digital sales and optimise performance across major eCommerce platforms.
- Company: Join a leading consumer goods company with a commitment to diversity.
- Benefits: Enjoy hybrid working, sales bonuses, health insurance, and more.
- Why this job: Make a real impact on online growth and collaborate with top brands.
- Qualifications: 3-5 years in eCommerce management, strong negotiation skills, and analytical mindset.
- Other info: Dynamic role with opportunities for career advancement and personal development.
The predicted salary is between 36000 - 60000 Β£ per year.
Senior eCommerce Key Account ManagerLondon, GB, W6 0NB
BIC
Hybrid
Description:
For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home. As a member of our team, you\βll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.
Our \βroll up your sleeves and get the job done\β approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.
It\βs a colorful world β make your mark by joining the BIC team today.
Overview:We are seeking a dynamic and data-driven Senior eCommerce Key Account Manager (KAM) to drive our digital sales and retail execution across Amazon, Pure Play, Marketplaces (by ensuring a profitable and incremental route to market), and Omnichannel retail accounts (by leading the eComm agenda)) within the local market. You will play a key role in accelerating online growth, optimizing performance, and executing commercial plans in close alignment with regional and local account stakeholders.
Key Responsibilities:Account Ownership & Business Development
Manage and grow local eCommerce performance across local marketplaces and manage local responsibility for the Amazon 1P business, and support Omnichannel eRetailers in close collaboration with the KAMs.
Develop and implement tailored commercial strategies and promotional calendars to support account-specific growth targets, including ownership of Promo Budgets, RRPs & Pricing Strategy
Support Amazon account development in partnership with Amazon EU Regional Key Account Managers, who maintain the primary relationship with Amazon central teams.
Collaborative Account Management
Work closely with EU Regional Amazon KAMs to localize and execute EU-wide strategies, ensuring alignment with local market dynamics and promotional priorities.
Collaborate with omnichannel KAMs (e.g., Tesco, Asda, etcβ¦) who hold the primary relationship with the accounts, to jointly drive online performance and digital execution for omnichannel customers.
Ensure consistency and synergy between online and offline strategies in omnichannel environments.
Management of the pure play channel, while exploring new & relevant opportunities.
Performance & Content Optimization
Analyse account performance across KPIs (sales, traffic, conversion, profitability) and take action to improve results.
Partner with agencies or internal teams for media investment, campaign tracking, and ROI optimization (AMS, DSP, Online Retail Media)
Support Marketing to ensure best in class content is visible on all eComm platforms.
Ownership of identifying and briefing in local content requirements
Cross-functional Collaboration
Ownership of local customer service communication, ensuring orders are delivered on time and full, supporting to resolve PO issues
Collaborate with marketing, category management, supply chain, finance, and operations to align on strategic priorities and ensure full execution support.
Build and activate local strategies for advertising, promotions, and seasonal campaigns in close partnership with the marketing and category teams, using insights from category data, shopper behaviour, and brand priorities.
Provide feedback to regional KAMs, Category and Marketing teams based on local performance, retailer dynamics, and consumer insights.
Experience & Qualifications
Between 3-5 years of experience managing Amazon 1P business (inc. Vendor Central and Amazon advertising experience) as well as other pure players/marketplaces within the UK
Significant sales experience working with major accounts on trade marketing/Category management within consumer goods industry (experience working in the commercial channel is essential)
Strong negotiation and influencing skills
Demonstrable ability to build long term sustainable strategies to maximise growth opportunities
Advanced financial awareness is required to monitor sales results and forecast changes based on trends
Good command of MS Excel and PowerPoint
Results oriented and team player
Strong analytical skills
What we offer
Hybrid working model with 3 days at the office every other week
Sales bonus
Car allowance
Pension plan
Mobile phone allowance
Private health insurance & life insurance
Lunch allowance
BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.
BIC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.
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Senior eCommerce Key Account Manager employer: BIC Corporation
Contact Detail:
BIC Corporation Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Senior eCommerce Key Account Manager
β¨Tip Number 1
Network like a pro! Reach out to your connections in the eCommerce space, especially those who have experience with Amazon and other marketplaces. A friendly chat can lead to insider info about job openings or even a referral.
β¨Tip Number 2
Prepare for interviews by diving deep into the companyβs online presence. Understand their eCommerce strategies, recent campaigns, and how they position themselves in the market. This will help you tailor your responses and show that you're genuinely interested.
β¨Tip Number 3
Showcase your analytical skills! Be ready to discuss specific KPIs you've managed in previous roles. Use real examples to demonstrate how youβve optimised performance and driven growth in eCommerce settings.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets seen by the right people. Plus, it shows youβre serious about joining the team and ready to take on the challenge.
We think you need these skills to ace Senior eCommerce Key Account Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Senior eCommerce Key Account Manager role. Highlight your experience with Amazon 1P business and any relevant sales achievements. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about eCommerce and how you can drive growth for us. Be sure to mention specific strategies you've implemented in the past.
Showcase Your Analytical Skills: Since this role is data-driven, make sure to highlight your analytical skills. Share examples of how you've used data to optimise performance and improve results in previous roles. We love numbers!
Apply Through Our Website: Don't forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. We canβt wait to see what you bring to the table!
How to prepare for a job interview at BIC Corporation
β¨Know Your Numbers
As a Senior eCommerce Key Account Manager, you'll need to demonstrate your analytical skills. Brush up on key performance indicators (KPIs) relevant to eCommerce, like sales, traffic, and conversion rates. Be ready to discuss how you've used data to drive decisions in past roles.
β¨Tailor Your Strategies
Prepare to talk about specific commercial strategies you've implemented in previous positions. Think about how you can adapt these strategies for the company's unique marketplace dynamics. Show them you can develop tailored promotional calendars that align with their growth targets.
β¨Collaborative Mindset
This role requires strong collaboration with various teams. Be prepared to share examples of how you've worked cross-functionally in the past. Highlight your experience in aligning marketing, category management, and supply chain efforts to achieve common goals.
β¨Master the Art of Negotiation
Negotiation skills are crucial for this position. Think of instances where you've successfully negotiated terms or agreements with major accounts. Be ready to discuss your approach and how it led to sustainable growth opportunities.