Account Manager- Senior - (M/F/NB) in City of London

Location: London

Experience: 5+ years in Creative Agency

About Biborg

Biborg is an independent full-service agency dedicated to the gaming industry. Since 2009, Biborg has delivered over 1,000 successful campaigns for top-tier brands. Driven by a passion for gaming, Biborg creates campaigns combining innovative strategies, standout creative ideas, and performance. With offices in the UK (London), France (Paris, Nantes, and Lyon), and a network of international partners, Biborg works on a global scale, combining a boutique agency’s agility with an international footprint. Biborg’s 30 passionate gamers believe in the need for a better gaming environment and are committed to advancing diversity, ending toxicity, and reducing their environmental footprint in every campaign they create. Biborg welcomes applications from all people, regardless of gender, religion, sexual orientation, ethnicity, physical appearance, disability, name, city of residence, dress codes or any other characteristic traditionally subject to discrimination. We are committed to treating all applicants fairly and avoiding discrimination.

JOB DESCRIPTION

As a Senior Account Manager at Biborg, you will play a crucial role in bridging the gap between the in-house creative teams and our clients. Your key missions revolve around strategic client management, business growth, and ensuring the successful delivery of exceptional creative work. Here's a breakdown of what your day to day will look like:

• Strategic Client Leadership & Relationship Management
• Building and maintaining strong client relationships: the successful candidate will cultivate trust and rapport with senior-level clients within gaming publishers and studios.
• Understanding client business objectives: as a Senior Account Manager, it is crucial that you have a deep understanding of your client's marketing goals, target audience, and competitive landscape.
• Providing strategic consultancy: offering expert advice and recommendations on marketing strategies, creative concepts, and campaign execution is a key component of your role.
• Acting as the client's advocate internally: giving as much context as possible and ensuring our creative teams understand and meet the client's needs and expectations is crucial.
• Proactively identifying business opportunities: the successful candidate will anticipate client needs and identify opportunities for upselling or cross-selling agency services.
• Managing client expectations: keeping clients informed and managing their expectations throughout the project lifecycle will be part of your day to day.
• Campaign Management & Execution
• Overseeing project delivery: ensuring projects are delivered on time, within budget, and to the highest quality standards.
• Leading cross-functional teams: coordinating and motivating internal teams (creative, strategy, production) to deliver exceptional work be it for RFP and for prod.
• Managing project scope and budgets: building quotes and getting high commercial nous to quickly sell projects to your client while ensuring projects stay within scope and budget, and proactively addressing any potential issues.
• Developing and implementing campaign strategies: collaborating with strategy teams to develop effective marketing and communication strategies adapted to each brief.
• Analysing campaign performance: tracking and analysing campaign performance metrics, and providing insights and recommendations for optimisation.
• Risk management: Identifying and mitigating potential risks to project success.
• Business Development & Growth
• Identifying and pursuing new business opportunities: proactively seeking out new projects within existing clients and/or new clients and projects within the gaming industry.
• Developing and presenting proposals: creating compelling proposals and presentations to win new business with attention to detail and a sense of ‘what looks good’.
• Presenting and convincing clients: ability to present orally with fantastic pitching skills.
• Contributing to agency growth: identifying and implementing strategies to increase agency revenue and profitability.
• Keeping abreast of industry trends: staying up-to-date on the latest gaming trends, technologies, and marketing strategies.
• Culture
• Contributing to agency culture: promoting a culture of creativity, innovation, and excellence.

Key Skills

• You have a proven track record in account management at creative agencies.
• You are passionate about video games and/or have worked in the gaming industry.
• You are bilingual or have a very good level of English.
• You have good written and oral presentation skills.
• You are able to quickly adapt to new tools/software.
• You are able to work efficiently at all times to meet your deadlines and find solutions.
• You are used to collaborating with other creative profiles such as Planners, Production Managers, Media Managers, Art/Motion Directors and Social Media Creatives.
• You have excellent presentation and communication skills when it comes to speaking to clients, partners or internal teams.
• You are proactive, solution and results oriented.
• You are organised, have a great attention to detail and are militant about the perfect look of your presentation slides.

ADDITIONAL INFORMATION

• Contract: Permanent
• Salary: GBP35-40K + incentive plan paid monthly (up to 20K)
• Start date: ASAP
• Location: London (or Paris)
• Advantages:
• Two days of teleworking per week (once the probationary period is over)
• Food allowance
• Transport allowance, 50% covered by Biborg
• Health insurance, 50% covered by Biborg
• Profit-sharing scheme
• 25 days holiday + additional days of paid holiday after 1 year's service
• Parenthood policy
• Menstrual leave policy

Send your CV and cover letter to careers@biborg.com

Mail Subject: SENIOR ACCOUNT MANAGER - Application