Bible Society believes the Bible is God's gift for God's world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible's truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.
Join our team at Bible Society as a Supporter Services Administrator and be a key player in delivering quality supporter experiences. In this role, you'll ensure our supporters, volunteers and staff receive timely and effective support. You'll play a crucial part in maintaining our database and processing supporter donations, including Direct Debits, Standing Orders and bank payment files, with the utmost accuracy and adherence to GDPR policies.
Your main responsibilities include entering new supporter information into the database, maintaining supporter records, reconciling donations and managing data imports. You'll also process Gift Aid declarations and claims, handle Direct Debits, Standing Orders and other payments, and maintain subscription schemes. Additionally, you'll assist in handling incoming mail, processing orders and addressing complaints and feedback with empathy and professionalism.
If you're detail-oriented, proactive and passionate about delivering excellent service, this role offers a fantastic opportunity to contribute to our mission at Bible Society.
For the purposes of your cover letter, we ask that you do not use AI-generated content. We would like to hear your own thoughts, experiences, and motivations in your own words.
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Supporter Services Administrator (18-month fixed-term contract) employer: Bible Society
Bible Society is an exceptional employer that fosters a collaborative and innovative work culture, where your contributions directly impact meaningful engagement with audiences. Located in a vibrant community, we offer a supportive environment with opportunities for professional growth and development, ensuring that our team members thrive while working towards a mission that changes lives for good. Join us to be part of a passionate team dedicated to sharing the transformative power of the Bible.
