Bible Society believes the Bible is God's gift for God's world. We share it because we believe it changes lives for good. We want Christians to be confident in the Bible's truthfulness and reliability, and we want to change how people talk about it in wider society and invite them to see it as a source of wisdom and joy.
Are you passionate about delivering excellent supporter service and leading a high-performing team?
As Supporter Care Team Leader, you will manage the team's daily priorities, ensuring supporter enquiries are handled efficiently and service targets are consistently achieved. Working closely with colleagues across the organisation, you will help deliver excellent service, drive continuous improvement and support the successful implementation of new processes and systems.
You will lead projects impacting the department, ensure staff are fully trained, and work collaboratively with teams across the organisation to test, document and embed process improvements.
This is an exciting opportunity for someone who enjoys leading people, improving processes and delivering exceptional supporter experiences.
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Supporter Care Manager (12-month maternity cover) employer: Bible Society
Bible Society is an exceptional employer that fosters a collaborative and innovative work culture, where your contributions directly impact meaningful engagement with audiences. Located in a vibrant community, we offer a supportive environment with opportunities for professional growth and development, ensuring that our team members thrive while working towards a mission that changes lives for good. Join us to be part of a passionate team dedicated to sharing the transformative power of the Bible.
