At a Glance
- Tasks: Manage bad debt protection records and provide excellent customer service.
- Company: Bibby Financial Services, a trusted name in financial support for businesses.
- Benefits: Competitive salary, performance bonus, and benefits package.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Join a growing team and make a real impact on business success.
- Qualifications: Strong admin skills, attention to detail, and good communication.
The predicted salary is between 30000 - 40000 £ per year.
Bibby Financial Services are growing, and we’re looking for a Bad Debt Protection Administrator to join our Manchester Team. The Bad Debt Protection Administrator will work alongside the other members of the Bad Debt Protection (BDP) and Debtor Risk Analyst (DRA) teams to support the business in achieving its targets and maintain compliance with its Trade Credit Insurance Policy. You will provide all aspects of administration responsibilities for the BDP function, and you will be the main day-to-day contact regarding BDP to your colleagues across Ops, Risk and Sales, delivering excellent customer service to New Business teams and the Business Centres, as well as assisting with any queries. You will ensure that risk is controlled to the standard agreed by the company and that all policy reporting requirements are actioned by required deadlines.
At Bibby Financial Services (BFS), we’ve been helping small and medium-sized businesses thrive and grow since 2. Working across 9 countries, we provide the funding and support that give our clients the confidence to take their next step, whether that’s expanding, innovating or breaking into new markets. We’re proud to be part of Bibby Line Group, a long-standing family business and one of the UK’s oldest independent companies.
What you’ll be doing:
- Managing and maintaining bad debt protection records and documentation
- Liaising with customers, internal departments and external partners
- Investigating account queries and resolving issues efficiently
- Monitoring outstanding balances and supporting recovery processes
- Processing claims, updates and account changes accurately
- Producing reports and maintaining system data
- Ensuring processes are compliant and completed to agreed standards
- Identifying improvements that make systems and ways of working even better
What you’ll bring:
- Strong administrative and organisational skills
- Good attention to detail and accuracy
- Confidence using systems, spreadsheets and databases
- Strong communication skills
- A professional and customer-focused approach
WORK TOGETHER - TRUST EACH OTHER - DO THE RIGHT THING - BE INNOVATIVE - BE BETTER
Bad Debt Protection Administrator in Manchester employer: Bibby Line Group
At Bibby Financial Services, we pride ourselves on being an excellent employer, offering a supportive work culture that fosters collaboration and innovation. Our Manchester team is dedicated to employee growth, providing opportunities for professional development while ensuring a healthy work-life balance through competitive benefits and performance bonuses. Join us in our mission to empower small and medium-sized businesses, and be part of a long-standing family business that values trust and integrity.
StudySmarter Expert Advice🤫
We think this is how you could land Bad Debt Protection Administrator in Manchester
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Bibby Line Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Bad Debt Protection Administrator in Manchester
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Bibby Line Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Bibby Line Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Bibby Line Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Bibby Line Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Bibby Line Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Bibby Line Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
