At a Glance
- Tasks: Manage client relationships and handle credit control conversations.
- Company: Join Bibby Financial Services, a global leader in supporting SMEs.
- Benefits: Enjoy hybrid working, private healthcare, and flexible benefits.
- Other info: Be part of a vibrant team with excellent support and resources.
- Why this job: Grow your career in a supportive environment with clear progression opportunities.
- Qualifications: Strong communication skills and a positive attitude are key.
The predicted salary is between 26000 - 26500 £ per year.
£26-26.5K + performance bonus + benefits
If you enjoy building relationships, having proper conversations with customers and bringing structure to something that could easily become messy: this one’s worth a look. Bibby Financial Services are growing, and we’re looking for a Credit Controller to join our Manchester team. You’ll work in a supportive, collaborative environment, with the flexibility of hybrid working (three days in the office, two from home) and clear opportunities to progress your career.
Why this role?
At Bibby, people don’t stand still. We actively promote from within and many of our recent vacancies have been filled by people who started in roles just like this one. If you’re ambitious, curious and keen to develop, you’ll be supported every step of the way. You don’t need experience in invoice finance, we’ll teach you that.
What we’re really looking for is someone who’s:
- Confident on the phone
- Organised
- Comfortable managing relationships
What you’ll be doing:
- Managing your own ledger across a portfolio of UK clients
- Building strong, long‑term relationships with customers
- Having telephone‑based credit control and risk assessment conversations
- Reviewing documentation and analysing risk
- Working closely with colleagues to deliver a high‑quality, joined‑up service
You’ll be part of a wider community of 55 Credit Controllers, working alongside more than 150 colleagues across our Leicester and Manchester offices, so support is never far away.
What we’re looking for:
- Experience in customer support, credit control, or a similar customer‑facing role
- Strong telephone communication and administrative skills
- Confidence handling conversations around payment and risk
- A positive, professional approach and a willingness to learn
What you’ll get in return:
- Hybrid working (3 days office / 2 days home)
- Private healthcare for you and your family
- Company pension scheme
- Flexible benefits (gym membership, tech, health assessments and more)
- Access to an online wellbeing centre
- Discounts with a wide range of retailers
- 25 days’ holiday plus bank holidays, increasing with service, with buy/sell options
- Electric Vehicle / Plug‑in Hybrid Vehicle scheme
About Bibby Financial Services:
We’re a global organisation operating in nine countries, supporting over 9,000 SMEs worldwide. Following the completion of a £1bn securitisation deal, we’re increasing our lending to UK businesses at a time when support really matters and this role plays a vital part in making that happen. Bibby Financial Services is committed to creating an inclusive workplace. If you require any adjustments during the recruitment process, please let us know.
Credit Controller - Hybrid Role | Build Relationships & Grow in Manchester employer: Bibby Financial Services
Bibby Financial Services is an excellent employer, offering a supportive and collaborative work culture in Manchester, where you can thrive in a hybrid role as a Credit Controller. With clear pathways for career progression, comprehensive benefits including private healthcare and flexible working options, and a commitment to employee development, you'll find a rewarding environment that values your contributions and fosters growth.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller - Hybrid Role | Build Relationships & Grow in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bibby Financial Services. Understand their values, culture, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. Focus on how you can demonstrate your strong telephone communication skills and your ability to build relationships. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed multiple tasks or projects in the past. This will highlight your ability to handle a ledger and keep things structured, which is key for a Credit Controller.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Credit Controller - Hybrid Role | Build Relationships & Grow in Manchester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially in a role that’s all about building relationships.
Tailor Your Application:Make sure to tailor your application to the Credit Controller role. Highlight any relevant experience in customer support or credit control, and don’t forget to mention your strong communication skills. We love seeing how you connect with our job description!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your skills and experiences – it makes it easier for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Bibby Financial Services!
How to prepare for a job interview at Bibby Financial Services
✨Know Your Stuff
Before the interview, make sure you understand the basics of credit control and the role itself. Familiarise yourself with Bibby Financial Services and their approach to customer relationships. This will show your genuine interest and help you answer questions more confidently.
✨Practice Makes Perfect
Since strong telephone communication is key for this role, practice having conversations about payment and risk assessment. You could role-play with a friend or family member to get comfortable discussing these topics. The more you practise, the more confident you'll feel during the actual interview.
✨Show Your Organisational Skills
Be ready to discuss how you manage your time and tasks effectively. Think of examples from previous roles where you had to juggle multiple responsibilities. This will demonstrate your ability to handle a ledger and maintain strong relationships with clients.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of your interview. This could be about the team dynamics, opportunities for progression, or how success is measured in the role. Asking insightful questions shows that you're engaged and serious about the position.
