At a Glance
- Tasks: Manage client relationships and handle credit control conversations in Dutch and English.
- Company: Join Bibby Financial Services, a global leader supporting SMEs with a collaborative culture.
- Benefits: Enjoy hybrid working, private healthcare, flexible benefits, and 25 days' holiday plus bank holidays.
- Other info: Be part of a vibrant team with excellent growth opportunities and a commitment to inclusivity.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Fluency in Dutch and English, strong communication skills, and a customer-focused attitude.
The predicted salary is between 30000 - 40000 € per year.
If you enjoy building relationships, having proper conversations with customers and bringing structure to something that could easily become messy: this one's worth a look.
Bibby Financial Services are growing, and we're looking for a Dutch-speaking Credit Controller to join our Leicester team. You'll work in a supportive, collaborative environment, with the flexibility of hybrid working (three days in the office, two from home) and clear opportunities to progress your career.
You don't need experience in invoice finance, we'll teach you that. What we're really looking for is someone who's confident on the phone, organised and comfortable managing relationships in both English and Dutch.
- Managing your own ledger across a portfolio of UK and Dutch clients
- Building strong, long-term relationships with customers
- Having telephone-based credit control and risk assessment conversations
- Reviewing documentation and analysing risk
- Working closely with colleagues to deliver a high-quality, joined-up service
You'll be part of a wider community of 55 Credit Controllers, working alongside more than 150 colleagues across our Leicester and Manchester offices, so support is never far away.
Fluency in Dutch and English (spoken and written)
Experience in customer support, credit control, or a similar customer-facing role
Strong telephone communication and administrative skills
Confidence handling conversations around payment and risk
Hybrid working (3 days office / 2 days home)
- Private healthcare for you and your family
- Company pension scheme
- Flexible benefits (gym membership, tech, health assessments and more)
- Access to an online wellbeing centre
- Discounts with a wide range of retailers
- 25 days' holiday plus bank holidays, increasing with service, with buy/sell options
- Electric Vehicle / Plug-in Hybrid Vehicle scheme
About Bibby Financial Services: We're a global organisation operating in nine countries, supporting over 9,000 SMEs worldwide. Bibby Financial Services is committed to creating an inclusive workplace.
Dutch Credit Controller in Loughborough employer: Bibby Financial Services
Bibby Financial Services is an excellent employer for those seeking a rewarding career as a Dutch Credit Controller in Leicester. With a supportive and collaborative work culture, employees benefit from hybrid working arrangements, comprehensive private healthcare, and a generous holiday allowance that increases with service. The company prioritises employee growth through training and development opportunities, making it an ideal place for individuals looking to build strong relationships while advancing their careers in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Dutch Credit Controller in Loughborough
✨Tip Number 1
Get to know the company! Research Bibby Financial Services and understand their values and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of telephone-based communication, grab a friend or family member and do some mock calls. Focus on being clear, confident, and friendly – it’ll make a world of difference!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. Engaging with people in the industry can give you insider tips and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Bibby Financial Services.
We think you need these skills to ace Dutch Credit Controller in Loughborough
Some tips for your application 🫡
Show Off Your Language Skills:Since this role requires fluency in both Dutch and English, make sure to highlight your language skills right at the start. Use clear examples of how you've used these languages in previous roles or experiences.
Tailor Your Application:Don’t just send a generic CV and cover letter. Take the time to tailor your application to the job description. Mention specific skills and experiences that align with what Bibby Financial Services is looking for, especially around relationship building and credit control.
Be Personable:This role is all about building relationships, so let your personality shine through in your application. Use a friendly tone and share anecdotes that demonstrate your ability to connect with customers and manage conversations effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team!
How to prepare for a job interview at Bibby Financial Services
✨Know Your Stuff
Before the interview, make sure you understand the basics of credit control and the specific role you're applying for. Brush up on key terms and processes, especially those related to invoice finance, even if you don't have direct experience. This will show your enthusiasm and willingness to learn.
✨Show Off Your Language Skills
Since this role requires fluency in both Dutch and English, be prepared to demonstrate your language skills during the interview. Practice answering common interview questions in both languages, and don’t hesitate to switch between them if it feels natural. This will highlight your comfort level and confidence.
✨Build Rapport
The job is all about building relationships, so use the interview to showcase your interpersonal skills. Be friendly, approachable, and engage with your interviewer. Share examples of how you've successfully managed customer relationships in the past, even if they’re from different contexts.
✨Ask Smart Questions
Prepare thoughtful questions that show your interest in the company and the role. Inquire about the team dynamics, opportunities for growth, or how they support their employees in hybrid working. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.
