At a Glance
- Tasks: Manage relationships with UK and Dutch clients while handling credit control conversations.
- Company: Join Bibby Financial Services, a global leader in financial support for SMEs.
- Benefits: Enjoy hybrid working, private healthcare, flexible benefits, and 25 days' holiday.
- Other info: Be part of a vibrant team with excellent growth opportunities.
- Why this job: Build strong customer relationships and develop your career in a supportive environment.
- Qualifications: Fluency in Dutch and English, with strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
If you enjoy building relationships, having proper conversations with customers and bringing structure to something that could easily become messy: this one's worth a look.
Bibby Financial Services are growing, and we're looking for a Dutch-speaking Credit Controller to join our Leicester team. You'll work in a supportive, collaborative environment, with the flexibility of hybrid working (three days in the office, two from home) and clear opportunities to progress your career.
You don't need experience in invoice finance, we'll teach you that. What we're really looking for is someone who's confident on the phone, organised and comfortable managing relationships in both English and Dutch.
- Managing your own ledger across a portfolio of UK and Dutch clients
- Building strong, long-term relationships with customers
- Having telephone-based credit control and risk assessment conversations
- Reviewing documentation and analysing risk
- Working closely with colleagues to deliver a high-quality, joined-up service
You'll be part of a wider community of 55 Credit Controllers, working alongside more than 150 colleagues across our Leicester and Manchester offices, so support is never far away.
Requirements:
- Fluency in Dutch and English (spoken and written)
- Experience in customer support, credit control, or a similar customer-facing role
- Strong telephone communication and administrative skills
- Confidence handling conversations around payment and risk
Benefits:
- Hybrid working (3 days office / 2 days home)
- Private healthcare for you and your family
- Company pension scheme
- Flexible benefits (gym membership, tech, health assessments and more)
- Access to an online wellbeing centre
- Discounts with a wide range of retailers
- 25 days' holiday plus bank holidays, increasing with service, with buy/sell options
- Electric Vehicle / Plug-in Hybrid Vehicle scheme
About Bibby Financial Services: We're a global organisation operating in nine countries, supporting over 9,000 SMEs worldwide. Bibby Financial Services is committed to creating an inclusive workplace.
Credit Controller (Dutch) in Loughborough employer: Bibby Financial Services
Bibby Financial Services is an excellent employer, offering a supportive and collaborative work environment in Leicester, where you can thrive as a Dutch-speaking Credit Controller. With hybrid working options, comprehensive benefits including private healthcare and a generous holiday allowance, and clear pathways for career progression, you'll find meaningful opportunities to grow while being part of a diverse community dedicated to supporting SMEs globally.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller (Dutch) in Loughborough
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Bibby Financial Services. Understand their values and what they do. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Since this role involves a lot of phone communication, try role-playing some common credit control scenarios with a friend. This will boost your confidence and help you articulate your thoughts clearly during the actual conversations.
✨Tip Number 3
Show off your relationship-building skills! During interviews, share examples of how you've successfully managed customer relationships in the past. Highlight your ability to communicate effectively in both Dutch and English – it’s a key part of the job!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows your enthusiasm for the role.
We think you need these skills to ace Credit Controller (Dutch) in Loughborough
Some tips for your application 🫡
Show Off Your Language Skills:Since this role requires fluency in both Dutch and English, make sure to highlight your language skills right at the start. We want to see how comfortable you are with both languages, so don’t hold back!
Tailor Your Application:Take a moment to read through the job description and align your experience with what we’re looking for. Mention any relevant customer-facing roles or experiences that showcase your ability to manage relationships effectively.
Be Confident and Clear:When writing your application, keep it clear and confident. We love straightforward communication, so avoid jargon and get straight to the point about why you’d be a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Bibby Financial Services
✨Know Your Stuff
Before the interview, make sure you understand the basics of credit control and the specific role you're applying for. Brush up on key terms and processes, especially in both English and Dutch, as this will show your commitment and readiness to learn.
✨Show Off Your Communication Skills
Since the role involves a lot of telephone conversations, practice speaking clearly and confidently. You might want to do a mock interview with a friend or family member, focusing on how you handle questions about payment and risk management.
✨Build Rapport
During the interview, focus on building a connection with your interviewer. Share examples of how you've successfully managed relationships in previous roles, and don’t hesitate to showcase your personality – they’re looking for someone who can engage with customers effectively.
✨Ask Smart Questions
Prepare some thoughtful questions about the company culture, team dynamics, and opportunities for growth within Bibby Financial Services. This not only shows your interest in the role but also helps you gauge if it’s the right fit for you.
