At a Glance
- Tasks: Manage client relationships and handle credit control conversations.
- Company: Join Bibby Financial Services, a global leader in supporting SMEs.
- Benefits: Enjoy hybrid working, private healthcare, and flexible benefits.
- Other info: Be part of a vibrant team with excellent support and resources.
- Why this job: Grow your career in a supportive environment with real progression opportunities.
- Qualifications: Strong communication skills and a positive attitude are key.
The predicted salary is between 26000 - 26500 € per year.
If you enjoy building relationships, having proper conversations with customers and bringing structure to something that could easily become messy: this one’s worth a look. Bibby Financial Services are growing, and we’re looking for a Credit Controller to join our Manchester team. You’ll work in a supportive, collaborative environment, with the flexibility of hybrid working (three days in the office, two from home) and clear opportunities to progress your career.
Why this role? At Bibby, people don’t stand still. We actively promote from within and many of our recent vacancies have been filled by people who started in roles just like this one. If you’re ambitious, curious and keen to develop, you’ll be supported every step of the way. You don’t need experience in invoice finance, we’ll teach you that. What we’re really looking for is someone who’s confident on the phone, organised and comfortable managing relationships.
What you’ll be doing:
- Managing your own ledger across a portfolio of UK clients
- Building strong, long‑term relationships with customers
- Having telephone‑based credit control and risk assessment conversations
- Reviewing documentation and analysing risk
- Working closely with colleagues to deliver a high‑quality, joined‑up service
You’ll be part of a wider community of 55 Credit Controllers, working alongside more than 150 colleagues across our Leicester and Manchester offices, so support is never far away.
What we’re looking for:
- Experience in customer support, credit control, or a similar customer‑facing role
- Strong telephone communication and administrative skills
- Confidence handling conversations around payment and risk
- A positive, professional approach and a willingness to learn
What you’ll get in return:
- Hybrid working (3 days office / 2 days home)
- Private healthcare for you and your family
- Company pension scheme
- Flexible benefits (gym membership, tech, health assessments and more)
- Access to an online wellbeing centre
- Discounts with a wide range of retailers
- 25 days’ holiday plus bank holidays, increasing with service, with buy/sell options
- Electric Vehicle / Plug‑in Hybrid Vehicle scheme
About Bibby Financial Services: We’re a global organisation operating in nine countries, supporting over 9,000 SMEs worldwide. Following the completion of a £1bn securitisation deal, we’re increasing our lending to UK businesses at a time when support really matters and this role plays a vital part in making that happen. If this sounds like a role where you could thrive, we’d love to hear from you.
Application information: Early applications are encouraged, as the role may close sooner. Everyone will receive a response. Bibby Financial Services is committed to creating an inclusive workplace. If you require any adjustments during the recruitment process, please let us know.
Credit Controller in Salford employer: Bibby Financial Services Ltd
Bibby Financial Services is an exceptional employer that fosters a supportive and collaborative work culture in Manchester, offering hybrid working arrangements to ensure a healthy work-life balance. With a strong emphasis on employee growth, the company actively promotes from within, providing clear pathways for career advancement while equipping you with the necessary skills in invoice finance. Enjoy a comprehensive benefits package, including private healthcare, flexible perks, and generous holiday allowances, all while being part of a dynamic team dedicated to supporting SMEs across the UK.
Contact Detail:
Bibby Financial Services Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Salford
✨Tip Number 1
Get to know the company before your interview! Research Bibby Financial Services, their values, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of telephone communication, try role-playing with a friend or family member. This will boost your confidence and help you handle those tricky payment conversations like a pro.
✨Tip Number 3
Network, network, network! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company culture and even lead to referrals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Bibby team and ready to take that next step in your career.
We think you need these skills to ace Credit Controller in Salford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Credit Controller role. Highlight any customer support or credit control experience, and don’t forget to mention your strong telephone communication skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you’re excited about the opportunity at Bibby Financial Services. Mention how you can build strong relationships and manage risk effectively.
Show Off Your Organisational Skills:In your application, give examples of how you've managed tasks or projects in the past. We want to see that you can bring structure to potentially messy situations, just like the role requires!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s quick and easy, and we’ll make sure to get back to everyone who applies!
How to prepare for a job interview at Bibby Financial Services Ltd
✨Know Your Numbers
Brush up on basic financial concepts and terminology related to credit control. Being able to speak confidently about managing ledgers and risk assessment will show that you're serious about the role and ready to learn.
✨Practice Your Phone Skills
Since this role involves a lot of telephone communication, practice having mock conversations. Focus on being clear, concise, and professional while discussing payment and risk. This will help you feel more comfortable during the actual interview.
✨Showcase Your Relationship-Building Skills
Think of examples from your past experiences where you've successfully built relationships with customers or colleagues. Be ready to share these stories, as they demonstrate your ability to connect and communicate effectively.
✨Emphasise Your Willingness to Learn
Bibby Financial Services values ambition and curiosity. Make sure to express your eagerness to develop your skills and grow within the company. Highlight any previous experiences where you've taken the initiative to learn something new.
