At a Glance
- Tasks: Manage client relationships and handle credit control conversations.
- Company: Join Bibby Financial Services, a global leader in financial support.
- Benefits: Enjoy hybrid working, private healthcare, and flexible benefits.
- Other info: Be part of a vibrant team with access to wellness resources.
- Why this job: Grow your career in a supportive environment with real progression opportunities.
- Qualifications: Experience in customer support or credit control is a plus.
The predicted salary is between 26000 - 26500 € per year.
If you enjoy building relationships, having proper conversations with customers and bringing structure to something that could easily become messy: this one’s worth a look. Bibby Financial Services are growing, and we’re looking for a Credit Controller to join our Manchester team. You’ll work in a supportive, collaborative environment, with the flexibility of hybrid working (three days in the office, two from home) and clear opportunities to progress your career.
Why this role? At Bibby, people don’t stand still. We actively promote from within and many of our recent vacancies have been filled by people who started in roles just like this one. If you’re ambitious, curious and keen to develop, you’ll be supported every step of the way.
What you’ll be doing:
- Managing your own ledger across a portfolio of UK clients
- Building strong, long-term relationships with customers
- Having telephone-based credit control and risk assessment conversations
- Reviewing documentation and analysing risk
- Working closely with colleagues to deliver a high-quality, joined-up service
You’ll be part of a wider community of 55 Credit Controllers, working alongside more than 150 colleagues across our Leicester and Manchester offices, so support is never far away.
What we’re looking for:
- Experience in customer support, credit control, or a similar customer-facing role
- Strong telephone communication and administrative skills
- Confidence handling conversations around payment and risk
- A positive, professional approach and a willingness to learn
What you’ll get in return:
- Hybrid working (3 days office / 2 days home)
- Private healthcare for you and your family
- Company pension scheme
- Flexible benefits (gym membership, tech, health assessments and more)
- Access to an online wellbeing centre
- Discounts with a wide range of retailers
- 25 days’ holiday plus bank holidays, increasing with service, with buy/sell options
- Electric Vehicle / Plug-in Hybrid Vehicle scheme
About Bibby Financial Services: We’re a global organisation operating in nine countries, supporting over 9,000 SMEs worldwide. Following the completion of a £1bn securitisation deal, we’re increasing our lending to UK businesses at a time when support really matters and this role plays a vital part in making that happen.
If this sounds like a role where you could thrive, we’d love to hear from you. Early applications are encouraged, as the role may close sooner. Everyone will receive a response. Bibby Financial Services is committed to creating an inclusive workplace. If you require any adjustments during the recruitment process, please let us know.
Credit Controller employer: Bibby Financial Services Ltd
Bibby Financial Services is an excellent employer, offering a supportive and collaborative work culture in Manchester, where you can thrive as a Credit Controller. With hybrid working options, a strong focus on employee development, and a range of benefits including private healthcare and flexible perks, you'll find ample opportunities to grow your career while enjoying a healthy work-life balance.
Contact Detail:
Bibby Financial Services Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Credit Controller role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice makes perfect! Get comfortable with common interview questions related to credit control and customer communication. Role-play with a friend or family member to boost your confidence before the big day.
✨Tip Number 3
Show off your personality! When you get that interview, don’t just focus on your skills—let your passion for building relationships shine through. Employers love to see candidates who are genuinely excited about the role.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re really interested in joining our team at Bibby Financial Services. Don’t miss out!
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Credit Controller. Highlight your experience in customer support and credit control, and don’t forget to mention any relevant skills that match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you’re excited about joining Bibby Financial Services. Make it clear how your background aligns with our values and the role.
Show Off Your Communication Skills:Since this role involves a lot of telephone-based conversations, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional – just like you would in a conversation with a customer!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Bibby Financial Services Ltd
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data, so brush up on your numbers. Familiarise yourself with basic credit control principles and be ready to discuss how you've managed ledgers or handled risk assessment in the past.
✨Build Rapport
Since this role involves building strong relationships with customers, practice your conversational skills. Think about how you can create a positive experience for clients during tough conversations about payments. Show that you can be both professional and personable.
✨Show Your Team Spirit
Collaboration is key in this role, so be prepared to talk about how you've worked with colleagues in the past. Share examples of how you’ve contributed to a team environment and supported others to deliver high-quality service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, opportunities for progression, or how the team collaborates. This shows your interest in the role and helps you gauge if it's the right fit for you.
