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For Companies At a Glance
- Tasks: Manage bad debt protection processes and support customers while minimising financial risk.
- Company: Join a global leader in financial services with a supportive culture.
- Benefits: Competitive salary, private healthcare, flexible benefits, and 25 days holiday.
- Other info: Dynamic role with training opportunities and a collaborative team environment.
- Why this job: Make a real impact on business performance while developing valuable skills.
- Qualifications: Strong organisational skills and a proactive mindset; finance experience is a plus.
The predicted salary is between 26000 - 27000 £ per year.
Some jobs keep the wheels turning but this one helps protect the entire business. Behind every successful company is a team making sure customers are supported, accounts are managed properly and risk is kept firmly under control. That’s where you come in. Accuracy matters, relationships matter and the work you do has a genuine impact on the financial health of the business. If you’re organised, detail-focused and enjoy solving problems while helping people, this could be exactly what you’re looking for.
This isn’t just paperwork. The information you manage, the accuracy you bring and the conversations you have all help protect revenue, reduce risk and support better decision-making across the business. Your work will be noticed because it directly contributes to business performance.
What you’ll be doing
- Managing and maintaining bad debt protection records and documentation
- Liaising with customers, internal departments and external partners
- Investigating account queries and resolving issues efficiently
- Monitoring outstanding balances and supporting recovery processes
- Processing claims, updates and account changes accurately
- Producing reports and maintaining system data
- Ensuring processes are compliant and completed to agreed standards
- Identifying improvements that make systems and ways of working even better
What you’ll bring
You don’t need to know everything on day one. What matters most is your attitude, attention to detail and willingness to learn. We’d love to hear from you if you have:
- Strong administrative and organisational skills
- Good attention to detail and accuracy
- Confidence using systems, spreadsheets and databases
- Strong communication skills
- A professional and customer-focused approach
- The ability to prioritise and manage workloads
- Problem-solving skills and a proactive mindset
- Experience in finance, credit control, administration or customer service (helpful, but not essential)
The good stuff
- A stable, professional business with a supportive culture
- Opportunity to build valuable skills in finance, administration and customer support
- Variety in your workload with real responsibility
- Training and development opportunities
- A team that works together and supports each other
- Private healthcare for you and your family
- Company pension scheme
- Flexible benefits (gym membership, tech, health assessments and more)
- Access to an online wellbeing centre
- Discounts with a wide range of retailers
- 25 days’ holiday plus bank holidays, increasing with service, with buy/sell options
- Electric Vehicle / Plug-in Hybrid Vehicle scheme
About Bibby Financial Services
We’re a global organisation operating in nine countries, supporting over 9,000 SMEs worldwide. Following the completion of a £1bn securitisation deal, we’re increasing our lending to UK businesses at a time when support really matters and this role plays a vital part in making that happen. Bibby Financial Services is committed to creating an inclusive workplace. If you require any adjustments during the recruitment process, please let us know.
Bad Debt Protection Administrator employer: Bibby Financial Services Ltd
Contact Detail:
Bibby Financial Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bad Debt Protection Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills align with what they need. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your problem-solving skills! Since this role involves investigating account queries, think of examples from your past experiences where you've successfully resolved issues. Be ready to share these during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Bad Debt Protection Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Bad Debt Protection Administrator role. Highlight your organisational skills, attention to detail, and any relevant experience in finance or customer service. We want to see how you fit into our team!
Show Off Your Problem-Solving Skills: In your application, share examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with solutions, so don’t hold back on showcasing your proactive mindset!
Be Professional Yet Personable: While we appreciate professionalism, we also value a friendly approach. Use a conversational tone in your cover letter to show us your personality. Remember, this role involves liaising with customers and internal teams, so let your communication skills shine!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be good to go!
How to prepare for a job interview at Bibby Financial Services Ltd
✨Know Your Numbers
As a Bad Debt Protection Administrator, you'll be dealing with financial data. Brush up on your understanding of basic financial concepts and terminology. This will not only help you answer questions confidently but also show your potential employer that you're serious about the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved issues or improved processes. This role requires a proactive mindset, so demonstrating your ability to tackle challenges head-on will make you stand out.
✨Communicate Clearly
Strong communication skills are key in this position. Practice articulating your thoughts clearly and concisely. You might be asked to explain complex information, so being able to simplify it for others is a huge plus.
✨Demonstrate Attention to Detail
Accuracy is crucial in managing bad debt protection records. During the interview, highlight instances where your attention to detail has made a difference. You could even mention how you ensure compliance and maintain high standards in your work.