At a Glance
- Tasks: Manage web tickets, support CMS operations, and create training materials for best practices.
- Company: Join a dynamic team in Banbury focused on web development and user experience.
- Benefits: Enjoy 25 days holiday, private healthcare, and a performance bonus.
- Other info: Position is a 12-month fixed-term contract with opportunities for professional growth.
- Why this job: This role offers the chance to enhance your web management skills in a supportive environment.
- Qualifications: Proven experience in web content management and strong UX background required.
The predicted salary is between 40000 - 45000 £ per year.
We’re looking for a Web Executive to join our Banbury team on a fixed‑term basis. The Web Executive will be responsible for the upkeep, maintenance, and development of our nine websites, providing best‑practice guidance and support on design, UX and content. You will manage the day‑to‑day running of our websites in line with our content management process, handling internal requests and supporting the Web Operations Specialist in delivering a high‑quality user experience.
What you’ll be doing:
- Manage all web tickets via our portal, Service Desk Plus, working closely with our international marketing teams to ensure requests are handled efficiently and within SLAs.
- Work closely with our web development agency and other third‑party vendors to ensure development releases meet requirements and are tested before deployment.
- Ensure the CMS is fully supported by internal and external technology teams and that functionality is consistent across all regions, resulting in minimal web downtime.
- Support the Web Operations Specialist by working closely with InfoSec and IT teams to understand and manage website risks, including resolution plans in line with our Incident Response Plan.
- Manage service desk requests and back‑logs, liaising with regional teams and digital agencies to complete or resolve tickets and produce monthly reports.
- Serve as a central point of contact for the super‑user community to support CMS operations and efficiency, working closely with regional teams.
- Provide an in‑house design capability to carry out amendments to artwork or imagery for digital/print via InDesign, Canva and Photoshop to ensure they are on brand and fit for web publication.
- Create training material and guides to support website best practice.
Who are we looking for:
- Proven experience as a Web Executive, Web Content Manager or a similar role with a strong portfolio of projects.
- Experience in web design, web content management or a related field.
- In‑depth CMS management experience and experience in building and deploying web forms.
- Experience with web analytics (Google Tag Manager, Google Analytics) and familiarity with SEO principles.
- Strong UX background with the ability to effectively communicate ideas.
What you’ll get in return:
- 25 days’ holiday plus bank holidays, increasing with service and with buy/sell options.
- Performance bonus.
- Private healthcare for you and your family.
- Company pension scheme.
- Flexible benefits (gym membership, tech, health assessments and more).
- Access to an online wellbeing centre.
- Discounts with a wide range of retailers.
We’re absolutely committed to being a truly inclusive place to work, where everyone has an equal opportunity to reach their true potential. Let us know if you need adjustments to support you through any stage of the recruitment process.
Web Executive in Adderbury employer: Bibby Financial Services Ltd
Located in Banbury, this company offers a competitive salary of £40,000-£45,000pa plus benefits. The team values inclusivity and provides flexible benefits like gym memberships and health assessments.
Contact Details:
Bibby Financial Services Ltd Recruitment Team
