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- Tasks: Create engaging visitor experiences and lead a team of volunteers at WWT Slimbridge.
- Company: Join WWT, a passionate team dedicated to wetland conservation.
- Benefits: Enjoy 33 days annual leave, free entry to centres, and a contributory pension scheme.
- Why this job: Make a real impact on conservation while inspiring visitors to connect with nature.
- Qualifications: Experience in visitor engagement and excellent communication skills required.
- Other info: Flexible working hours and opportunities for personal development.
The predicted salary is between 30000 - 42000 £ per year.
WWT Slimbridge (Centre) South-West England. Closing date for applications is: 1st Mar 2026. We’re seeking someone who has experience in public engagement preferably within a visitor attraction and the ability to confidently develop and deliver a visitor experience programme here at WWT Slimbridge.
As part of the role you will develop and deliver unique engagement opportunities, as well as supervise and coordinate a large team of engagement volunteers to deliver talks and activities, to provide and promote amazing experiences that inspire support for wetland conservation and create deeper connections with our visitors and members. This role will facilitate engaging experiences for visitors at the Scott House Museum by creating interactive and informative activities. Alongside coordinating a team of museum volunteers to ensure high-quality guest engagement that fosters curiosity and a deeper understanding of the museum’s significance. You will also work with the Visitor Experience Manager to deliver learning opportunities to a wide range of audiences.
This is a permanent full time position, working 37.5 hours per week, 5 days out of 7 including weekends and bank holidays.
About You
- Experience in visitor engagement: Proven experience in coordinating and delivering engaging experiences.
- Communication skills: Ability to deliver informative and inspiring talks, tours, and activities, with excellent interpersonal skills to connect with diverse audiences.
- A passion for conservation: A genuine interest in wetland conservation and education, and a strong desire to inspire others to connect with nature.
- Creativity: Ability to develop and lead creative, hands‑on learning experiences that entertain, educate, and engage visitors, especially children.
- Organisation skills and attention to detail: Strong administrative skills, ensuring accurate communication, risk assessments, and smooth event coordination across multiple activities.
If this sounds like you then click apply. We’d love to hear from you.
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world.
- Be surrounded and inspired by our team of passionate, dedicated people.
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want.
- Free entry to all our wetland centres, including your family.
- Free car parking and secure bike storage areas.
- Colleague discount on shopping and memberships.
- Cycle to work scheme.
- Contributory pension scheme.
- Life Assurance of three times your salary, for peace of mind for your loved ones.
- Independent personal, workplace and financial advice from our Employee Assistance Programme.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
Visitor Experience Officer employer: BIAZA (British and Irish Association of Zoos and Aquariums)
Contact Detail:
BIAZA (British and Irish Association of Zoos and Aquariums) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visitor Experience Officer
✨Tip Number 1
Get to know the WWT Slimbridge vibe! Before your interview, spend some time exploring their website and social media. This will help you understand their mission and values, so you can show how your passion for conservation aligns with theirs.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to visitor engagement and conservation. Think of specific examples from your past experiences that highlight your skills in delivering engaging talks and activities.
✨Tip Number 3
Show off your creativity! Bring along ideas for unique engagement opportunities or activities you could implement at WWT Slimbridge. This will demonstrate your proactive approach and enthusiasm for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you fresh in their minds.
We think you need these skills to ace Visitor Experience Officer
Some tips for your application 🫡
Show Your Passion for Conservation: Make sure to highlight your genuine interest in wetland conservation and education. We want to see how you can inspire others to connect with nature, so share any relevant experiences or projects that showcase this passion.
Engage with Your Audience: Since the role involves delivering talks and activities, it’s crucial to demonstrate your communication skills. Use your application to show us how you’ve successfully engaged diverse audiences in the past—think about specific examples that illustrate your ability to connect.
Get Creative!: We love creativity! When detailing your experience, don’t shy away from sharing innovative ideas you've implemented in previous roles. Whether it’s hands-on learning experiences or unique engagement opportunities, let your imagination shine through.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at WWT Slimbridge. Don’t miss out on being part of our mission!
How to prepare for a job interview at BIAZA (British and Irish Association of Zoos and Aquariums)
✨Know Your Audience
Before the interview, research WWT Slimbridge and its mission. Understand their focus on wetland conservation and visitor engagement. This will help you tailor your responses to show how your experience aligns with their goals.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully coordinated engaging experiences or led teams. Highlight any creative activities you've developed that inspired visitors, especially children, to connect with nature.
✨Practice Your Communication Skills
Since the role requires delivering talks and activities, practice explaining complex ideas in simple terms. You might even want to rehearse a short presentation or activity you could deliver during the interview to demonstrate your skills.
✨Ask Thoughtful Questions
Prepare questions that show your genuine interest in the role and the organisation. Inquire about their current visitor engagement programmes or how they measure success in visitor experiences. This shows you're proactive and invested in contributing to their mission.
