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- Tasks: Deliver amazing customer service in retail and catering while supporting wetland conservation.
- Company: Join WWT, a passionate team dedicated to restoring wetlands.
- Benefits: Enjoy 33 days annual leave, free entry to wetland centres, and flexible working hours.
- Why this job: Make a real difference for the environment while developing your hospitality skills.
- Qualifications: Team player with good hygiene; independent transport required.
- Other info: Part-time role with opportunities for additional hours and career growth.
The predicted salary is between 13 - 16 £ per hour.
WWT Welney East Anglia
The Trading Assistant is a key part of the WWT Welney Team delivering an amazing customer service experience for our visitors. Your role will be diverse, spread across our retail and catering operations. We will provide training and coaching for all aspects of the role and will look for attitude over experience. This is a great opportunity to develop your hospitality skills and make a difference for wetland conservation. This is a seven-day-a-week operation. We work on a rota which will include regular weekend work; additional hours may be available to meet the business need and cover annual leave. This is a part-time role working 25 hours per week March - October, then 33 hours per week November - February.
About You
- Ability to work as part of a busy team, and independently if required.
- Good personal hygiene is mandatory.
- Independent transport is crucial as the site is away from public transport.
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world.
- Be surrounded and inspired by our team of passionate, dedicated people.
- 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want.
- Free entry to all our wetland centres, including your family.
- Free car parking and secure bike storage areas.
- Colleague discount on shopping and memberships.
- Cycle to work scheme.
- Contributory pension scheme.
- Life Assurance of three times your salary, for peace of mind for your loved ones.
- Independent personal, workplace and financial advice from our Employee Assistance Programme.
WWT is an equal opportunities employer and all applications will be considered solely on merit.
Trading Assistant employer: BIAZA (British and Irish Association of Zoos and Aquariums)
Contact Detail:
BIAZA (British and Irish Association of Zoos and Aquariums) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trading Assistant
✨Tip Number 1
Get to know the WWT Welney team and their mission! Research the organisation and its values so you can show your passion for wetland conservation during your interview. This will help us see that you're not just looking for any job, but that you genuinely want to be part of our team.
✨Tip Number 2
Practice your customer service skills! Since the Trading Assistant role is all about delivering an amazing experience for visitors, think of examples from your past where you've gone above and beyond for customers. We love to hear those stories!
✨Tip Number 3
Be ready to discuss your teamwork abilities! This role requires working in a busy environment, so come prepared with examples of how you've successfully collaborated with others. We want to know how you contribute to a positive team dynamic.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining the WWT family. Don’t forget to highlight your enthusiasm for the role and the impact you want to make!
We think you need these skills to ace Trading Assistant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for wetland conservation shine through. We love seeing candidates who are genuinely excited about making a difference and contributing to our mission.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Trading Assistant role. We want to see how you can contribute to our team and enhance the customer experience.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us get a quick understanding of what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BIAZA (British and Irish Association of Zoos and Aquariums)
✨Know the Mission
Before your interview, take some time to understand WWT's mission and values. Familiarise yourself with their work in wetland conservation and think about how your role as a Trading Assistant can contribute to this. Showing genuine interest in their cause will definitely impress the interviewers.
✨Showcase Your Team Spirit
Since the role requires working as part of a busy team, be prepared to discuss your experiences in teamwork. Share specific examples where you collaborated effectively with others, especially in a fast-paced environment. This will demonstrate that you can thrive in their dynamic setting.
✨Highlight Your Customer Service Skills
Customer service is key for this position, so think of instances where you've gone above and beyond for customers. Whether it’s in retail or catering, share stories that showcase your ability to create a positive experience for visitors. This will show that you’re ready to deliver the amazing service WWT aims for.
✨Be Ready for Flexibility
Since the role involves working weekends and varying hours, be prepared to discuss your availability. Show that you’re flexible and willing to adapt to the needs of the business. This will reassure them that you’re committed to being a reliable part of their team.
