Visitor Experience Officer in London

Visitor Experience Officer in London

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Create engaging visitor experiences and coordinate a team of volunteers at WWT Slimbridge.
  • Company: WWT Slimbridge, a leading wetland conservation centre in South-West England.
  • Benefits: Permanent full-time role with a supportive team and opportunities for personal growth.
  • Why this job: Inspire visitors and make a real difference in wetland conservation while having fun!
  • Qualifications: Experience in public engagement and strong leadership skills.
  • Other info: Work 37.5 hours a week, including weekends, in a vibrant environment.

The predicted salary is between 28800 - 43200 £ per year.

WWT Slimbridge (Centre) South-West England. Closing date for applications is: 1st Mar 2026.

We’re seeking someone who has experience in public engagement, preferably within a visitor attraction, and the ability to confidently develop and deliver a visitor experience programme here at WWT Slimbridge.

As part of the role you will:

  • Develop and deliver unique engagement opportunities.
  • Supervise and coordinate a large team of engagement volunteers to deliver talks and activities.
  • Provide and promote amazing experiences that inspire support for wetland conservation and create deeper connections with our visitors and members.
  • Facilitate engaging experiences for visitors at the Scott House Museum by creating interactive and informative activities.
  • Coordinate a team of museum volunteers to ensure high-quality guest engagement that fosters curiosity and a deeper understanding of the museum’s significance.
  • Work with the Visitor Experience Manager to deliver learning opportunities to a wide range of audiences.

This is a permanent full-time position, working 37.5 hours per week, 5 days out of 7 including weekends.

Visitor Experience Officer in London employer: BIAZA (British and Irish Association of Zoos and Aquariums)

At WWT Slimbridge, we pride ourselves on being an exceptional employer that values creativity and passion for conservation. Our inclusive work culture fosters collaboration and personal growth, offering numerous opportunities for professional development while working in a stunning natural environment. Join us to inspire visitors and make a meaningful impact on wetland conservation, all while enjoying the unique benefits of being part of a dedicated team committed to engaging the public in our mission.
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Contact Detail:

BIAZA (British and Irish Association of Zoos and Aquariums) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Visitor Experience Officer in London

✨Tip Number 1

Get to know the organisation! Before your interview, dive into WWT Slimbridge's mission and values. Understanding their focus on wetland conservation will help you connect your experience with their goals.

✨Tip Number 2

Show off your engagement skills! Think of specific examples where you've successfully developed visitor programmes or led teams. We want to hear about those moments that made a real impact on visitors.

✨Tip Number 3

Be ready to brainstorm! During interviews, you might be asked to pitch ideas for new visitor experiences. Come prepared with creative concepts that could enhance the visitor journey at WWT Slimbridge.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great way to reiterate your passion for visitor engagement!

We think you need these skills to ace Visitor Experience Officer in London

Public Engagement
Visitor Experience Development
Programme Delivery
Team Coordination
Volunteer Management
Activity Supervision
Communication Skills
Interactive Activity Creation
Guest Engagement
Curiosity Fostering
Learning Opportunity Delivery
Audience Engagement
Event Planning
Conservation Awareness

Some tips for your application 🫡

Show Your Passion for Visitor Engagement: When writing your application, let your enthusiasm for public engagement shine through! Share specific examples of how you've created memorable experiences in previous roles, especially in visitor attractions.

Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We want to see how you can contribute to our mission at WWT Slimbridge, so connect your past roles to the responsibilities outlined in the job description.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you're the perfect fit for the Visitor Experience Officer role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at WWT Slimbridge.

How to prepare for a job interview at BIAZA (British and Irish Association of Zoos and Aquariums)

✨Know Your Audience

Before the interview, research WWT Slimbridge and its visitor engagement initiatives. Understand their mission and values, and think about how your experience aligns with their goals. This will help you tailor your responses and show that you're genuinely interested in the role.

✨Showcase Your Experience

Prepare specific examples from your past roles where you've successfully developed and delivered visitor programmes or engaged with the public. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewers to see your impact.

✨Engagement is Key

Since the role involves coordinating volunteers and creating engaging experiences, be ready to discuss your leadership style. Share how you motivate teams and foster a collaborative environment. Highlight any previous experience in training or mentoring volunteers to demonstrate your capability.

✨Ask Thoughtful Questions

At the end of the interview, have a few insightful questions prepared. Ask about the current visitor experience programmes or how they measure success in visitor engagement. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.

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