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- Tasks: Deliver amazing customer service in retail and catering operations.
- Company: Join WWT, a passionate team dedicated to wetland conservation.
- Benefits: Enjoy 33 days annual leave, training, and flexible hours.
- Why this job: Make a real difference for the environment while developing your hospitality skills.
- Qualifications: Team player with good hygiene; independent transport required.
- Other info: Part-time role with opportunities for additional hours and career growth.
The predicted salary is between 11 - 16 £ per hour.
The Trading Assistant is a key part of the WWT Welney Team delivering an amazing customer service experience for our visitors. Your role will be diverse, spread across our retail and catering operations.
We will provide training and coaching for all aspects of the role and will look for attitude over experience. This is a great opportunity to develop your hospitality skills and make a difference for wetland conservation.
This is a seven-day-a-week operation. We work on a rota which will include regular weekend work; additional hours may be available to meet the business need and cover annual leave. This is a part-time role working 25 hours per week March - October, then 33 hours per week November - February.
About You
- Ability to work as part of a busy team, and independently if required.
- Good personal hygiene is mandatory.
- Independent transport is crucial as the site is away from public transport.
Sound like your kind of role? Take a look at the full job description to find out more.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case. Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar. Whatever you do here, you’ll be helping to restore wetlands and unlock their power.
So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world.
- Be surrounded and inspired by our team of passionate, dedicated people.
- 33 days annual leave (which goes up to 38 days after 5 years of service).
Trading Assistant in London employer: BIAZA (British and Irish Association of Zoos and Aquariums)
Contact Detail:
BIAZA (British and Irish Association of Zoos and Aquariums) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trading Assistant in London
✨Tip Number 1
Get to know the WWT Welney team and their mission! Research what they do and how they contribute to wetland conservation. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Since the Trading Assistant role is all about delivering an amazing experience for visitors, think of scenarios where you can demonstrate your ability to handle different customer interactions.
✨Tip Number 3
Be ready to showcase your teamwork abilities. Whether you're working in retail or catering, being part of a busy team is crucial. Prepare examples of how you've successfully collaborated with others in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and really want to be part of the WWT family.
We think you need these skills to ace Trading Assistant in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for wetland conservation shine through. We love seeing candidates who are genuinely excited about making a difference and contributing to our mission.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Trading Assistant role. We want to see how you can contribute to our team and enhance the customer experience.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us get a quick understanding of what you bring to the table.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BIAZA (British and Irish Association of Zoos and Aquariums)
✨Know the Mission
Before your interview, take some time to understand WWT's mission and values. Familiarise yourself with their work in wetland conservation and think about how your role as a Trading Assistant can contribute to this. Showing genuine interest in their mission will set you apart.
✨Showcase Your Customer Service Skills
Since the role involves delivering an amazing customer service experience, prepare examples from your past experiences where you've excelled in customer service. Think about situations where you went above and beyond for a customer, as this will demonstrate your commitment to providing excellent service.
✨Be Ready for Teamwork Questions
As a Trading Assistant, you'll be part of a busy team. Prepare to discuss your experiences working in teams, highlighting your ability to collaborate and support others. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Plan Your Transport
Since independent transport is crucial for this role, make sure you have a plan for how you'll get to the site. Mentioning your transport arrangements during the interview shows that you're proactive and serious about the position.
