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- Tasks: Lead daily operations and ensure top-notch service at a vibrant zoo and butterfly house.
- Company: Join a charitable British organisation dedicated to wildlife and conservation.
- Benefits: Above minimum wage, flexible shifts, and a chance to work in a unique environment.
- Why this job: Make a difference while managing a diverse team and engaging with visitors.
- Qualifications: Proven managerial experience in tourism, hospitality, or retail is essential.
- Other info: Enjoy flexible working hours and contribute to an exciting conservation mission.
The predicted salary is between 30000 - 42000 £ per year.
A charitable British organization is seeking a Duty Manager to lead daily operations and ensure exceptional service standards in South Yorkshire. The successful candidate will have a proven managerial background in tourism, hospitality or retail, strong leadership skills, and robust organizational capabilities.
This role involves supervising a diverse team, addressing customer inquiries, and ensuring compliance with health and safety protocols. Flexible shifts between 7.45 am - 6 pm are required. Above minimum wage offered.
Duty Manager — Zoo & Butterfly House (Flexible Shifts) employer: BIAZA (British and Irish Association of Zoos and Aquariums)
Contact Detail:
BIAZA (British and Irish Association of Zoos and Aquariums) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager — Zoo & Butterfly House (Flexible Shifts)
✨Tip Number 1
Network like a pro! Reach out to people in the tourism and hospitality sectors, especially those who work at zoos or similar venues. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your leadership skills! When you get the chance to interview, share specific examples of how you've successfully managed teams in the past. We want to see how you handle challenges and motivate others!
✨Tip Number 3
Be ready for situational questions! Prepare to discuss how you'd handle customer inquiries or health and safety issues. This shows you're not just a manager but someone who can think on their feet and ensure exceptional service standards.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Duty Manager — Zoo & Butterfly House (Flexible Shifts)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your managerial experience in tourism, hospitality, or retail. We want to see how your skills align with the role of Duty Manager, so don’t be shy about showcasing your leadership abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with us at the Zoo & Butterfly House and how you can contribute to our exceptional service standards.
Showcase Your Organisational Skills: In your application, give examples of how you've successfully managed teams and operations in the past. We love seeing candidates who can demonstrate their robust organisational capabilities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at BIAZA (British and Irish Association of Zoos and Aquariums)
✨Know the Organisation Inside Out
Before your interview, make sure you research the charitable organisation thoroughly. Understand their mission, values, and any recent news or projects they’ve been involved in. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As a Duty Manager, strong leadership is key. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved service standards. Be ready to discuss how you motivate and manage diverse teams, as this will be crucial for the role.
✨Demonstrate Your Organisational Abilities
This role requires robust organisational skills. Think of specific instances where you managed multiple tasks or projects simultaneously. Highlight your ability to prioritise effectively and ensure compliance with health and safety protocols, as this will be a significant part of your responsibilities.
✨Prepare for Customer Interaction Scenarios
Since addressing customer inquiries is part of the job, prepare for potential scenarios you might face. Think about how you would handle difficult customers or unexpected situations. Practising these responses can help you feel more confident during the interview and demonstrate your problem-solving skills.
