Casual Visitor Engagement Assistant

Casual Visitor Engagement Assistant

London Part-Time No home office possible
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At a Glance

  • Tasks: Engage visitors with fun activities like craft workshops and dragonfly shows.
  • Company: Join WWT, a charity dedicated to restoring vital wetland ecosystems.
  • Benefits: Enjoy free entry to wetland centres, discounts, and a contributory pension scheme.
  • Why this job: Make a real impact while working with passionate people in a vibrant environment.
  • Qualifications: Experience in customer service and creativity are essential; training provided.
  • Other info: Casual role with flexible hours during school holidays and weekends.

We are looking for 3 Casual Visitor Engagement Assistants to join the team at WWT Martin Mere. This role will provide our visitors with immersive and engaging experiences at Martin Mere during the school holidays as part of our Dragonfly Festival which runs between 23 July and 31 August. Activities will include undertaking craft workshops with families, story time sessions, performing a dragonfly show and running a competition. You will interact with our visitors and supporters in a positive way, shaping unforgettable experiences and helping them understand and connect to wetlands.

This is a casual position where hours are offered on an ad hoc basis. Candidates will need to be willing to work some weekends, bank holidays and during the school holidays.

About You

The successful candidates will have experience of working with people of all ages and abilities in a customer facing role. It would be an advantage to have experience working in education or performing arts. Excellent communication skills with the ability to be creative and use your own initiative are essential to the role. Full training will be provided for this role.

Why you’ll love working at WWT

  • Wake up every day knowing your work is helping to restore wetlands, and our world
  • Be surrounded and inspired by our team of passionate, dedicated people
  • Free entry to all our wetland centres, including your family
  • Free car parking and secure bike storage areas
  • Colleague discount on shopping and memberships
  • Cycle to work scheme
  • Contributory pension scheme
  • Independent personal, workplace and financial advice from our Employee Assistance Programme

WWT is an equal opportunities employer and all applications will be considered solely on merit.

Casual Visitor Engagement Assistant employer: BIAZA (British and Irish Association of Zoos and Aquariums)

At WWT Martin Mere, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every team member contributes to the vital mission of restoring wetlands. As a Casual Visitor Engagement Assistant, you'll enjoy flexible working hours, free entry to all our wetland centres for you and your family, and a supportive environment that fosters personal growth and creativity. Join us in making a meaningful impact while being surrounded by passionate colleagues who inspire and uplift each other every day.
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Contact Detail:

BIAZA (British and Irish Association of Zoos and Aquariums) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Casual Visitor Engagement Assistant

✨Tip Number 1

Familiarise yourself with WWT Martin Mere and its mission. Understanding the importance of wetlands and how they contribute to the ecosystem will help you engage more effectively with visitors and demonstrate your passion for the role.

✨Tip Number 2

Showcase your experience in customer-facing roles by preparing examples of how you've successfully engaged with diverse audiences. This could include any relevant activities from previous jobs, volunteer work, or even informal settings.

✨Tip Number 3

Be ready to demonstrate your creativity and initiative during the interview. Think of fun and engaging ways to present information about wetlands or activities you could lead during the Dragonfly Festival.

✨Tip Number 4

Network with current or former employees of WWT if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the position.

We think you need these skills to ace Casual Visitor Engagement Assistant

Excellent Communication Skills
Customer Service Experience
Creativity
Initiative
Experience in Education
Experience in Performing Arts
Interpersonal Skills
Ability to Work with Diverse Age Groups
Event Planning
Teamwork
Adaptability
Public Speaking
Engagement Techniques
Craft Workshop Facilitation

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Casual Visitor Engagement Assistant position. Highlight your relevant experience in customer-facing roles, especially with diverse age groups.

Tailor Your CV: Customise your CV to reflect your experience in education or performing arts, if applicable. Emphasise your communication skills and any creative initiatives you've undertaken in previous roles.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for engaging with visitors and your understanding of wetlands. Mention specific experiences that demonstrate your ability to create immersive experiences and connect with people.

Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at BIAZA (British and Irish Association of Zoos and Aquariums)

✨Show Your Passion for Nature

Make sure to express your enthusiasm for wetlands and wildlife during the interview. Share any personal experiences or stories that highlight your connection to nature, as this will resonate with the values of WWT.

✨Demonstrate Your Communication Skills

Since the role involves engaging with visitors of all ages, be prepared to showcase your communication skills. You might want to practice explaining a fun fact about wetlands or a brief story that could engage a family during your interview.

✨Highlight Relevant Experience

Discuss any previous roles where you worked with people, especially in educational or performing arts settings. Be specific about your responsibilities and how they relate to the activities you'll be doing at the Dragonfly Festival.

✨Be Ready to Showcase Creativity

Think of creative ideas for activities or workshops you could run at the festival. Presenting these ideas during your interview can demonstrate your initiative and ability to engage visitors in a fun and memorable way.

Casual Visitor Engagement Assistant
BIAZA (British and Irish Association of Zoos and Aquariums)
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