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For Companies At a Glance
- Tasks: Welcome visitors, serve food and drinks, and maintain high hygiene standards.
- Company: Join WWT, a local conservation charity dedicated to restoring wetlands.
- Benefits: Free entry to wetland centres, discounts, and a contributory pension scheme.
- Why this job: Make a real impact while working in a beautiful natural setting.
- Qualifications: GCSE standard or equivalent; experience in catering is a plus.
- Other info: Flexible hours with a friendly team and great career development opportunities.
WWT Martin Mere
West Lancashire
Closing date for applications is: 19th Oct 2025
We are looking for proactive individuals to join our team at Martin Mere Wetland Centre. This is a unique opportunity to work for a local conservation charity and popular visitor attraction.
You will not only be working in a unique natural setting but be part of the exceptional visitor experience at this busy visitor attraction.
As a Trading Assistant, you will be responsible for assisting in all catering areas:
- giving a warm welcome to every visitor to the café, demonstrating exceptional standards of customer service
- taking orders, making hot drinks as well as serving our seasonal menu and clearing tables
- helping in the kitchen, ensuring you maintain high standards of food hygiene and safety at all times.
Above all you will be contributing to an exceptional visitor experience.
This is a casual position and hours are offered and worked on an ad-hoc basis as and when required.
About You
Candidates will be educated to GCSE standard or equivalent and will, ideally, have demonstrable experience gained within a similar catering operation. You will have some experience of cash handling and a basic certificate in food hygiene (Level 2) is desirable, though not essential, as training will be provided.
You\’ll be reliable, proactive and enjoy working as part of an effective and friendly team.
If you feel like this may be the role for you then click apply, we would love to hear from you.
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
WWT is an equal opportunities employer and all applications will be considered solely on merit.
BIAZA\’s office hours are 9am – 5pm Monday to Friday. Contact outside of those times will get a response when we are next in the office.
If your enquiry is urgent and you need a response before the BIAZA office reopens, please call Jo Judge on 07593 580602. If you wish to reach one of our members, please contact them directly.
The British and Irish Association of Zoos and Aquariums is a charitable company limited by guarantee and registered in England and Wales number 6789783. Registered Office Regent’s Park, London NW1 4RY. Registered Charity Number is 1128168 and SC040783 (Scotland)
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Casual Trading Assistant employer: BIAZA (British and Irish Association of Zoos and Aquariums)
Contact Detail:
BIAZA (British and Irish Association of Zoos and Aquariums) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Trading Assistant
✨Tip Number 1
Get to know the WWT Martin Mere vibe! Visit the centre if you can, soak in the atmosphere, and chat with staff. This will help you understand what they value in a Trading Assistant and show your genuine interest.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family, focusing on how to give a warm welcome and handle orders smoothly. The better you are at this, the more likely you’ll impress during any interviews.
✨Tip Number 3
Brush up on your food hygiene knowledge! Even if you don’t have a Level 2 certificate yet, knowing the basics will show you’re proactive and ready to learn. Plus, it’s a great conversation starter!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Casual Trading Assistant
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for conservation and working in a visitor attraction shine through. We love seeing candidates who are genuinely excited about the role and our mission at WWT.
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience in catering or customer service. We want to see how your skills align with what we’re looking for in a Trading Assistant, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at BIAZA (British and Irish Association of Zoos and Aquariums)
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Casual Trading Assistant entails. Familiarise yourself with the café's menu and the importance of customer service in creating an exceptional visitor experience. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing a warm welcome and excellent service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your proactive approach and reliability.
✨Highlight Teamwork Experience
Working as part of a friendly team is key at WWT. Prepare to discuss times when you've successfully collaborated with others in a busy environment. This could be in catering or any other setting, so think broadly about your experiences and how they relate to being a supportive team member.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or what a typical day looks like for a Trading Assistant. This shows your enthusiasm for the role and helps you determine if it's the right fit for you.