At a Glance
- Tasks: Welcome visitors, take orders, serve food, and create memorable experiences.
- Company: Join WWT, a passionate team dedicated to restoring wetlands.
- Benefits: Enjoy free entry to wetland centres, discounts, and a contributory pension scheme.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Make a real impact while working in a vibrant, nature-inspired environment.
- Qualifications: Excellent communication skills and ability to multitask in a fast-paced setting.
WWT London Wetland Centre
London
Closing date for applications is: 26th Oct 2025
We have the perfect opportunity for a Casual Catering Assistant ready to join our front of house team at WWT London Wetland Centre, a small visitor attraction, which welcomes 130,000 visitors each year.
You will provide a warm and informative welcome to all our visitors and inspiring them to get closer to nature by providing exceptional customer service. You will be taking orders and payments, making lots of coffee, serving our seasonal menu and clearing tables while engaging with our visitors and giving them an amazing experience.
- Working in front and back of house to ensure the smooth and timely delivery of our catering offer
- Maintaining safe and healthy work environment by following organization standards and Food safety regulations
- Able to work on your own and as a part of the team
- Making sure our visitors will receive welcoming and warm service providing them with unforgettable experience
- Assisting with product presentation
This is a casual position, therefore, hours are offered and worked on an ad-hoc basis as and when required to include weekends and bank holidays. Typically shifts will be worked in the daytime, although, you may be offered evening shifts occasionally for a special event or function.
Internally this role is known as Trading Assistant.
About You
To join the Catering team you will:
- have excellent communication skills – able to interact confidently and clearly with customers and team members
- be adaptable and flexible – comfortable adjusting to different tasks and working conditions throughout the day
- be a Team player – able to work effectively as part of a busy, fast-paced team
- have the ability to multitask – able to manage multiple responsibilities efficiently under pressure
- be self-motivated and proactive
- be versatile in work areas – comfortable working both front of house (serving customers, taking orders) and in the kitchen (pot wash, maintaining hygiene, preparing food).
About Us
We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.
Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.
Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?
Why you’ll love working at WWT
- Wake up every day knowing your work is helping to restore wetlands, and our world
- Be surrounded and inspired by our team of passionate, dedicated people
- Free entry to all our wetland centres, including your family
- Free car parking and secure bike storage areas
- Colleague discount on shopping and memberships
- Cycle to work scheme
- Contributory pension scheme
WWT is an equal opportunities employer and all applications will be considered solely on merit.
Registered Charity Number England & Wales, no 1030884 and Scotland, no SC039410
BIAZA\'s office hours are 9am – 5pm Monday to Friday. Contact outside of those times will get a response when we are next in the office.
If your enquiry is urgent and you need a response before the BIAZA office reopens, please call Jo Judge on 07593 580602. If you wish to reach one of our members, please contact them directly.
The British and Irish Association of Zoos and Aquariums is a charitable company limited by guarantee and registered in England and Wales number 6789783. Registered Office Regent’s Park, London NW1 4RY. Registered Charity Number is 1128168 and SC040783 (Scotland)
Casual Catering Assistant in City of London employer: BIAZA (British and Irish Association of Zoos and Aquariums)
At WWT London Wetland Centre, we pride ourselves on being an exceptional employer that fosters a supportive and inspiring work environment. As a Casual Catering Assistant, you'll not only enjoy flexible working hours but also be part of a passionate team dedicated to restoring wetlands and making a positive impact on the environment. With benefits like free entry to all our wetland centres, colleague discounts, and a contributory pension scheme, you'll find meaningful and rewarding employment while contributing to a vital cause.
Contact Details:
BIAZA (British and Irish Association of Zoos and Aquariums) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Catering Assistant in City of London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like BIAZA (British and Irish Association of Zoos and Aquariums). It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to BIAZA (British and Irish Association of Zoos and Aquariums)
Don't be shy about reaching out to BIAZA (British and Irish Association of Zoos and Aquariums) directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Casual Catering Assistant in City of London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about BIAZA (British and Irish Association of Zoos and Aquariums) and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at BIAZA (British and Irish Association of Zoos and Aquariums)
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
