The role, at a glance: The Customer Operations Analyst II is responsible for processing orders using our ERP system (Infor), managing the order through the fulfillment process using a ticketing system and providing Biamp customers with the highest level of service possible. How you\'ll contribute: Respond to customer inquiries and provide speedy and thorough resolution to customer issues to ensure customer satisfaction Handle day-to-day correspondence via through the company ticketing system, email
Customer Operations Analyst II employer: Biamp
Biamp is an exceptional employer that fosters a dynamic and collaborative work culture in its Brighton office, where employees are encouraged to innovate and grow. With a strong focus on professional development, Biamp offers numerous opportunities for career advancement while providing a supportive environment that values teamwork and creativity. The company's commitment to the AV/IT industry ensures that you will be part of a forward-thinking team dedicated to delivering cutting-edge solutions to clients across the UK.
