The role, at a glance: The Customer Operations Analyst II is responsible for processing orders using our ERP system (Infor), managing the order through the fulfillment process using a ticketing system and providing Biamp customers with the highest level of service possible. How you'll contribute: Respond to customer inquiries and provide speedy and thorough resolution to customer issues to ensure customer satisfaction Handle day-to-day correspondence via through the company ticketing system, email
Customer Operations Analyst II employer: Biamp Europe N.V.
Biamp Europe N.V. is an excellent employer that values its employees by fostering a collaborative and innovative work culture. Located in the heart of Europe, we offer competitive benefits, opportunities for professional growth, and a commitment to continuous improvement, making it a rewarding place for those looking to make a meaningful impact in customer operations.